Contacts there, but not linking to email. Please assist.

[|| cypher ||]

VER: Microsoft® Office Outlook® 2003 (11.6359.6408) SP1

Imported the outlook.pst file from one computer over to my desktop.

(ie. deleted the default outlook.pst and replaced it with the one from my
laptop)

Contacts are full and I can see all the info, however, when I compose a new
email and click on the TO:, or CC: button, the Select Names window pops up,
and I have the "Show Names from the:" scroll box showing: [Outlook Address
Book] but in the main window, it says in BOLD: "No entries in this Address
Book"

Any ideas? I am wondering if there is a distinction between the "address
book" and the "contacts"

Any help wuold be greatly appreciated!

-cypher

 

[Guest]

This is a common occurrence when moving things around -- the association
between the Contacts folder and the Outlook Address Book gets broken. To fix
it, go to Tools | E-mail accounts, select "View or change existing
directories or address books", and click Next. If you don't see the OAB in
the Directories and Address Books list, click the Back button, then select
"Add a new directory or address book", then "Additional Address Books", and
add the OAB. Then keep clicking Back until you get back to the first dialog
box, and go back to the Directories and Address Books list as you did earlier.

Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an E-mail
address book" box. Make sure you restart Outlook after making these changes.

Incidentally, you are fortunate that you didn't end up with duplicate .PST
files when you deleted the one .PST file and put another in its place --
Outlook often gets confused when you do that. You can put .PSTs anywhere you
like so it's not necessary to overwrite or replace one with another.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[Brian Tillman]

Imported the outlook.pst file from one computer over to my desktop.

(ie. deleted the default outlook.pst and replaced it with the one
from my laptop)

Oops. Profile corruption. This is never the way to incorporate a PST into
another instance of Outlook.

Contacts are full and I can see all the info, however, when I compose
a new email and click on the TO:, or CC: button, the Select Names
window pops up, and I have the "Show Names from the:" scroll box
showing: [Outlook Address Book] but in the main window, it says in
BOLD: "No entries in this Address Book"

Any ideas? I am wondering if there is a distinction between the
"address book" and the "contacts"

Try enabling the Contacts folder as an Address book. RIght-click on
Contacts, choose Properties, click the Outlook Address BVook tab, and check
the box labeled "Show this folder and an e-mail Address Book"

 

[Lanwench [MVP - Exchange]]

In

Oops. Profile corruption. This is never the way to incorporate a
PST into another instance of Outlook.

Eh? I do that all the time with no ill results - of course, one does need to
fix the address book lookup. This is much better than importing.

Contacts are full and I can see all the info, however, when I compose
a new email and click on the TO:, or CC: button, the Select Names
window pops up, and I have the "Show Names from the:" scroll box
showing: [Outlook Address Book] but in the main window, it says in
BOLD: "No entries in this Address Book"

Any ideas? I am wondering if there is a distinction between the
"address book" and the "contacts"

Try enabling the Contacts folder as an Address book. RIght-click on
Contacts, choose Properties, click the Outlook Address BVook tab, and
check the box labeled "Show this folder and an e-mail Address Book"