Contacts show in folders but not in when sending new msg

  • Thread starter Thread starter Andrew
  • Start date Start date
A

Andrew

Hi

I am using Outlook 2003 part of the Office 2003 package
on a Windows XP System.

I have just restored my Outlook .pst from my back up
(have been using MS Backup program to back up my pst file
every few days.) Then I have imported into outlook using
offices import wizard (Not the backup program).

This has now imported all my emails and my contacts into
their individual folders that I had them in. (diagram
below)

Contacts
|--- Customers
|--- Suppliers
|--- Misc

But when I go to compose a new email I no longer see the
folders that I have put them in and see only ones in the
main contact fields. e.g I don't see customers, suppliers
or misc.

Is their a way to repair this so that Outlook sees the
other folders that I have sort my contacts into when i
goto compose a new email?

Cheers

Andrew
 
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.
 
The first option did it..

Thanks very much for your help

Andrew
-----Original Message-----
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips: 1note-tips-subscribe- (e-mail address removed)

Hi

I am using Outlook 2003 part of the Office 2003 package
on a Windows XP System.

I have just restored my Outlook .pst from my back up
(have been using MS Backup program to back up my pst file
every few days.) Then I have imported into outlook using
offices import wizard (Not the backup program).

This has now imported all my emails and my contacts into
their individual folders that I had them in. (diagram
below)

Contacts
|--- Customers
|--- Suppliers
|--- Misc

But when I go to compose a new email I no longer see the
folders that I have put them in and see only ones in the
main contact fields. e.g I don't see customers, suppliers
or misc.

Is their a way to repair this so that Outlook sees the
other folders that I have sort my contacts into when i
goto compose a new email?

Cheers

Andrew
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