Contacts not showing

[Guest]

I successfully transferred my Outlook pst file from my old computer to my new
computer. All folders and contacts appear. However, when I got to type a
new email, none of the contacts show in the address list. How do I get them
to show up for me?

 

[Russ Valentine [MVP-Outlook]]

Your post is too unclear. State your Outlook version.
State how you configured the Outlook Address Book.
State more clearly what you are doing when you think you should be seeing an
"address list" and what that means.
Recognize that if you are using autocompletion, it has nothing to do with
your Contacts. It uses a cache that you have not yet populated if this is a
new installation.

 

[Guest]

Hi and thanks for the quick reply! Sorry, this was my first "post". I am
using Outlook 2003, and while searching their Help feature, I found the
solution. I needed to have a box checked on the Properties screen. That
said, I now have 2 listings of "Contacts" when I click on the "To" when
sending a new email. If I click on the first listing, there are no contacts
listed. When I click on the second listing, I see all my contacts. Not sure
how to eliminate the first listing.

The way I configured it was copying my pst file from my old computer's hard
drive (C:\Documents & Settings\[user name]\Local Settings\Application
data\Microsoft\Outlook) and then pasting it into the same folder on my new
computer. I just identified a solution by right clicking on the My Contacts,
going to Properties, and under Outlook Address Book, checked "Show this
folder as an email Address Book". It all seemed to work, with the exception
that I see two listings for Contacts and don't know how to eliminate the one
with no contact information.

I'm not using Autocompletion.

Hope this clarifies my posting Thanks!!

--
LMD

Your post is too unclear. State your Outlook version.
State how you configured the Outlook Address Book.
State more clearly what you are doing when you think you should be seeing an
"address list" and what that means.
Recognize that if you are using autocompletion, it has nothing to do with
your Contacts. It uses a cache that you have not yet populated if this is a
new installation.
--
Russ Valentine
[MVP-Outlook]

I successfully transferred my Outlook pst file from my old computer to my
new
computer. All folders and contacts appear. However, when I got to type a
new email, none of the contacts show in the address list. How do I get
them
to show up for me?

 

[Russ Valentine [MVP-Outlook]]

You should never copy a PST file into the default location because you will
very likely overwrite another file with the same name and corrupt your
profile. See if you have 2 sets of Personal Folders files in your profile.
If not, you can easily remove the invalid reference to a second Contacts
Folder in your Outlook address book here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.
--
Russ Valentine
[MVP-Outlook]

Hi and thanks for the quick reply! Sorry, this was my first "post". I am
using Outlook 2003, and while searching their Help feature, I found the
solution. I needed to have a box checked on the Properties screen. That
said, I now have 2 listings of "Contacts" when I click on the "To" when
sending a new email. If I click on the first listing, there are no
contacts
listed. When I click on the second listing, I see all my contacts. Not
sure
how to eliminate the first listing.

The way I configured it was copying my pst file from my old computer's
hard
drive (C:\Documents & Settings\[user name]\Local Settings\Application
data\Microsoft\Outlook) and then pasting it into the same folder on my new
computer. I just identified a solution by right clicking on the My
Contacts,
going to Properties, and under Outlook Address Book, checked "Show this
folder as an email Address Book". It all seemed to work, with the
exception
that I see two listings for Contacts and don't know how to eliminate the
one
with no contact information.

I'm not using Autocompletion.

Hope this clarifies my posting Thanks!!

--
LMD

Your post is too unclear. State your Outlook version.
State how you configured the Outlook Address Book.
State more clearly what you are doing when you think you should be seeing
an
"address list" and what that means.
Recognize that if you are using autocompletion, it has nothing to do with
your Contacts. It uses a cache that you have not yet populated if this is
a
new installation.
--
Russ Valentine
[MVP-Outlook]

I successfully transferred my Outlook pst file from my old computer to
my
new
computer. All folders and contacts appear. However, when I got to
type a
new email, none of the contacts show in the address list. How do I get
them
to show up for me?

 

[Brian Tillman]

Hi and thanks for the quick reply! Sorry, this was my first "post".
I am using Outlook 2003, and while searching their Help feature, I
found the solution. I needed to have a box checked on the Properties
screen. That said, I now have 2 listings of "Contacts" when I click
on the "To" when sending a new email. If I click on the first
listing, there are no contacts listed. When I click on the second
listing, I see all my contacts. Not sure how to eliminate the first
listing.

Open the Address Book, click Tools>Options, select the bad entry and clock
Remove. In Outlook, also click Tools>E-mail Accounts>View or change
existing directories or address books>Next. Select Outlook Address Book,
click Change, and remove the bad entry there.
--
Brian Tillman

The way I configured it was copying my pst file from my old
computer's hard drive (C:\Documents & Settings\[user name]\Local
Settings\Application data\Microsoft\Outlook) and then pasting it into
the same folder on my new computer. I just identified a solution by
right clicking on the My Contacts, going to Properties, and under
Outlook Address Book, checked "Show this folder as an email Address
Book". It all seemed to work, with the exception that I see two
listings for Contacts and don't know how to eliminate the one with no
contact information.

I'm not using Autocompletion.

Hope this clarifies my posting Thanks!!

Your post is too unclear. State your Outlook version.
State how you configured the Outlook Address Book.
State more clearly what you are doing when you think you should be
seeing an "address list" and what that means.
Recognize that if you are using autocompletion, it has nothing to do
with your Contacts. It uses a cache that you have not yet populated
if this is a new installation.
--
Russ Valentine
[MVP-Outlook]

I successfully transferred my Outlook pst file from my old computer
to my new
computer. All folders and contacts appear. However, when I got to
type a new email, none of the contacts show in the address list.
How do I get them
to show up for me?

 

[Guest]

Thanks. There was only one set of Personal folders. I appreciate your
assistance. Now, I'll go see if I can make it work!!
--
LMD

You should never copy a PST file into the default location because you will
very likely overwrite another file with the same name and corrupt your
profile. See if you have 2 sets of Personal Folders files in your profile.
If not, you can easily remove the invalid reference to a second Contacts
Folder in your Outlook address book here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.
--
Russ Valentine
[MVP-Outlook]

Hi and thanks for the quick reply! Sorry, this was my first "post". I am
using Outlook 2003, and while searching their Help feature, I found the
solution. I needed to have a box checked on the Properties screen. That
said, I now have 2 listings of "Contacts" when I click on the "To" when
sending a new email. If I click on the first listing, there are no
contacts
listed. When I click on the second listing, I see all my contacts. Not
sure
how to eliminate the first listing.

The way I configured it was copying my pst file from my old computer's
hard
drive (C:\Documents & Settings\[user name]\Local Settings\Application
data\Microsoft\Outlook) and then pasting it into the same folder on my new
computer. I just identified a solution by right clicking on the My
Contacts,
going to Properties, and under Outlook Address Book, checked "Show this
folder as an email Address Book". It all seemed to work, with the
exception
that I see two listings for Contacts and don't know how to eliminate the
one
with no contact information.

I'm not using Autocompletion.

Hope this clarifies my posting Thanks!!

--
LMD

Your post is too unclear. State your Outlook version.
State how you configured the Outlook Address Book.
State more clearly what you are doing when you think you should be seeing
an
"address list" and what that means.
Recognize that if you are using autocompletion, it has nothing to do with
your Contacts. It uses a cache that you have not yet populated if this is
a
new installation.
--
Russ Valentine
[MVP-Outlook]
I successfully transferred my Outlook pst file from my old computer to
my
new
computer. All folders and contacts appear. However, when I got to
type a
new email, none of the contacts show in the address list. How do I get
them
to show up for me?

 

[Guest]

Thanks! I appreciate your quick reply! Now, I'll go and make it work!!
Thanks again!
--
LMD

Hi and thanks for the quick reply! Sorry, this was my first "post".
I am using Outlook 2003, and while searching their Help feature, I
found the solution. I needed to have a box checked on the Properties
screen. That said, I now have 2 listings of "Contacts" when I click
on the "To" when sending a new email. If I click on the first
listing, there are no contacts listed. When I click on the second
listing, I see all my contacts. Not sure how to eliminate the first
listing.

Open the Address Book, click Tools>Options, select the bad entry and clock
Remove. In Outlook, also click Tools>E-mail Accounts>View or change
existing directories or address books>Next. Select Outlook Address Book,
click Change, and remove the bad entry there.
--
Brian Tillman

The way I configured it was copying my pst file from my old
computer's hard drive (C:\Documents & Settings\[user name]\Local
Settings\Application data\Microsoft\Outlook) and then pasting it into
the same folder on my new computer. I just identified a solution by
right clicking on the My Contacts, going to Properties, and under
Outlook Address Book, checked "Show this folder as an email Address
Book". It all seemed to work, with the exception that I see two
listings for Contacts and don't know how to eliminate the one with no
contact information.

I'm not using Autocompletion.

Hope this clarifies my posting Thanks!!

Your post is too unclear. State your Outlook version.
State how you configured the Outlook Address Book.
State more clearly what you are doing when you think you should be
seeing an "address list" and what that means.
Recognize that if you are using autocompletion, it has nothing to do
with your Contacts. It uses a cache that you have not yet populated
if this is a new installation.
--
Russ Valentine
[MVP-Outlook]
I successfully transferred my Outlook pst file from my old computer
to my new
computer. All folders and contacts appear. However, when I got to
type a new email, none of the contacts show in the address list.
How do I get them
to show up for me?