Contacts not showing up

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Guest

Office 2003 - Windows XP

Last month I took a long holiday vacation - in anticipation of an extended
time away from my home computer, I copied my Outlook data file (.pst) so that
I could continue to use all my contacts, calendar, mail, etc. in my father's
computer. It was easy enough to create a new profile and direct it to my
data file. Two weeks later, I copied my data file from my father's computer
and replaced the one in my own computer once I got back home.

The problem I noticed is this: While composing a new email message I click
on the "To:" tab to select email recipients. The new contacts that I added
since I've been back do not show up in the list. Then I'll click on Contacts
and scroll down to the same contact and find it right there.

My new contacts will not show up as mail recipients. I have to select them
from Contacts individually and send "New Email to Contact".

Please assist.
 
How did you "replace" the old PST file with the new? Did you reconfigure
Outlook to use the new one?
 
I removed the old .pst from the folder and added the new one. I opened
Outlook and it found the .pst in the folder. Everything was present.

Russ Valentine said:
How did you "replace" the old PST file with the new? Did you reconfigure
Outlook to use the new one?
--
Russ Valentine
[MVP-Outlook]
Fred Criswell said:
Office 2003 - Windows XP

Last month I took a long holiday vacation - in anticipation of an extended
time away from my home computer, I copied my Outlook data file (.pst) so
that
I could continue to use all my contacts, calendar, mail, etc. in my
father's
computer. It was easy enough to create a new profile and direct it to my
data file. Two weeks later, I copied my data file from my father's
computer
and replaced the one in my own computer once I got back home.

The problem I noticed is this: While composing a new email message I click
on the "To:" tab to select email recipients. The new contacts that I
added
since I've been back do not show up in the list. Then I'll click on
Contacts
and scroll down to the same contact and find it right there.

My new contacts will not show up as mail recipients. I have to select
them
from Contacts individually and send "New Email to Contact".

Please assist.
Click to expand...
Click to expand...
 
I just discovered that this problem occurs only when I attempt to add a
contact in a subfolder in the Contact field. When I added a new contact
under the original heading "Contacts", then I don't have the described
problem.

Can you help?

Russ Valentine said:
How did you "replace" the old PST file with the new? Did you reconfigure
Outlook to use the new one?
--
Russ Valentine
[MVP-Outlook]
Fred Criswell said:
Office 2003 - Windows XP

Last month I took a long holiday vacation - in anticipation of an extended
time away from my home computer, I copied my Outlook data file (.pst) so
that
I could continue to use all my contacts, calendar, mail, etc. in my
father's
computer. It was easy enough to create a new profile and direct it to my
data file. Two weeks later, I copied my data file from my father's
computer
and replaced the one in my own computer once I got back home.

The problem I noticed is this: While composing a new email message I click
on the "To:" tab to select email recipients. The new contacts that I
added
since I've been back do not show up in the list. Then I'll click on
Contacts
and scroll down to the same contact and find it right there.

My new contacts will not show up as mail recipients. I have to select
them
from Contacts individually and send "New Email to Contact".

Please assist.
Click to expand...
Click to expand...
 
Did you intend to create these subfolders?
Did you enable the subfolders as email address books in their properties?
--
Russ Valentine
[MVP-Outlook]
Fred Criswell said:
I just discovered that this problem occurs only when I attempt to add a
contact in a subfolder in the Contact field. When I added a new contact
under the original heading "Contacts", then I don't have the described
problem.

Can you help?

Russ Valentine said:
How did you "replace" the old PST file with the new? Did you reconfigure
Outlook to use the new one?
--
Russ Valentine
[MVP-Outlook]
Fred Criswell said:
Office 2003 - Windows XP

Last month I took a long holiday vacation - in anticipation of an
extended
time away from my home computer, I copied my Outlook data file (.pst)
so
that
I could continue to use all my contacts, calendar, mail, etc. in my
father's
computer. It was easy enough to create a new profile and direct it to
my
data file. Two weeks later, I copied my data file from my father's
computer
and replaced the one in my own computer once I got back home.

The problem I noticed is this: While composing a new email message I
click
on the "To:" tab to select email recipients. The new contacts that I
added
since I've been back do not show up in the list. Then I'll click on
Contacts
and scroll down to the same contact and find it right there.

My new contacts will not show up as mail recipients. I have to select
them
from Contacts individually and send "New Email to Contact".

Please assist.
Click to expand...
Click to expand...
Click to expand...
 
That did the trick! Much obliged.

Russ Valentine said:
Did you intend to create these subfolders?
Did you enable the subfolders as email address books in their properties?
--
Russ Valentine
[MVP-Outlook]
Fred Criswell said:
I just discovered that this problem occurs only when I attempt to add a
contact in a subfolder in the Contact field. When I added a new contact
under the original heading "Contacts", then I don't have the described
problem.

Can you help?

Russ Valentine said:
How did you "replace" the old PST file with the new? Did you reconfigure
Outlook to use the new one?
--
Russ Valentine
[MVP-Outlook]
Office 2003 - Windows XP

Last month I took a long holiday vacation - in anticipation of an
extended
time away from my home computer, I copied my Outlook data file (.pst)
so
that
I could continue to use all my contacts, calendar, mail, etc. in my
father's
computer. It was easy enough to create a new profile and direct it to
my
data file. Two weeks later, I copied my data file from my father's
computer
and replaced the one in my own computer once I got back home.

The problem I noticed is this: While composing a new email message I
click
on the "To:" tab to select email recipients. The new contacts that I
added
since I've been back do not show up in the list. Then I'll click on
Contacts
and scroll down to the same contact and find it right there.

My new contacts will not show up as mail recipients. I have to select
them
from Contacts individually and send "New Email to Contact".

Please assist.
Click to expand...
Click to expand...
Click to expand...
 
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