Contacts not showing up in Address Book

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I am having trouble getting my Contacts in Outlook 2003 to appear in the
Address book. I had to format my machine and then I import my old pst file. I
can see the contacts and everything under the contacts tab but not in the
address book. I know there is an option in the properties of the Contact
where I can see it to show this folder as an email Address Book but it is
greyed out. What have I done wrong?
 
Raz said:
I am having trouble getting my Contacts in Outlook 2003 to appear in the
Address book. I had to format my machine and then I import my old pst file. I
can see the contacts and everything under the contacts tab but not in the
address book. I know there is an option in the properties of the Contact
where I can see it to show this folder as an email Address Book but it is
greyed out. What have I done wrong?

Importing the pst file was the mistake. Why not import?

(Courtesy of Russ Valentine [MVP-Outlook])

Importing an entire PST may well corrupt your profile and may create a
ghost
PST that you can't close. Importing PST's will lose:
1. Custom Forms
2. Custom Views
3. Connections between contacts and activities
4. Received dates on mail
5. Birthdays and anniversaries in calendar
6. Journal connections
7. Distribution Lists

Opening a PST file will preserve all of these. That is why we do not advise
people to import a native file into Outlook.

You may well have a corrupt profile. Create a new one and the do (in
Outlook) File-Open-Outlook Data File. You can then either set that file
as the default location or copy the data over to the new file created by
the new Profile.

HTH
 
Back
Top