Contacts not showing up in Address book

  • Thread starter Thread starter Buy4Less
  • Start date Start date
B

Buy4Less

Hi there,
I upgraded to Outlook 2002 from 2000. All my contacts and
sub-folder under Contacts came through ok. The problem I
have is when I go to send an email, nothing shows up when
I select the To button. I have been reading about Outlook
Address Books, Personal Address book, and contacts, and
it makes no sense and I am confused.

I created an Outlook address book, and specified that
Contacts be the defualt folder to show up when sending
email. When I now try to send an email, I hit the To
button and it shows the Contacts directory, but nothing
is in it.

Please help. This makes no sense at all. All the contacts
are there and I can't use them to send email

Thanks
 
Just an update..I read some other topcis and have been
able to add my Contacts Sub-folders to my Outlook
Adddress book, and they are viewable when I send an
email. However, the main Contacts folder and it's
contents are not showing up, evenafter I remove the OAB
and create a new one altogether.
 
Disregard this thread. I figured it out. Somehwere alongt
he way, i lost all the email addresses during a sync with
my PDA so I restored it and the Contacts list is working
fine.
 
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then re-add it
before you can get it to work.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
 
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