Either you have a corrupted Outlook Address Book or you have not installed the Outlook Address
Book.
If you have Outlook 2002 or 2003, do the following:
1. Start Outlook
2. On the "Tools" menu, click "E-mail Accounts".
3. Click "View or change existing directories or address books", and
then click "Next".
4. Click "Outlook Address Book", and then click "Remove". Note If you
do not see the "Outlook Address Book" option, go directly to step 6.
5. Click "Yes" when you receive the prompt to confirm the removal.
6. Click "Add".
7. Click "Additional Address Books", and then click "Next".
8. Click "Outlook Address Book", and then click "Next".
9. Click "OK" when you receive the prompt to restart Outlook 2002.
10. Click "Finish".
11. Click "Exit" on the "File" menu to quit Outlook 2002.
12. Restart Outlook 2002.
13. In the "Folder list", right-click the folder that you want to use
with the address book (for example, right-click "Contacts"), and then
click "Properties".
14. Click the "Outlook Address Book" tab.
15. Click to select the "Show this folder as an e-mail Address Book"
check box (if it is not already selected), and then click "OK".
16. Restart Outlook
If you have Outlook 2000, do the following:
1. Open Outlook....On the Tools menu, click Services.
2. On the Services tab, click Outlook Address Book, and then click
Remove. Click Yes to remove this information service from the profile.
If Outlook Address Book does not appear in the Services list, proceed
to the next step.
3. Click Add, click Outlook Address Book, and then click OK.
4. Click OK, and then click OK again to close the Services dialog box.
5. For each Contacts folder in the Folder list:
a. Right-click the folder, and then click Properties.
b. On the Outlook Address Book tab, click to select the "Show this folder as an e-mail
Address Book" check box, and then click OK.
6. On the File menu, click "Exit and Log Off".
7. Restart Outlook.
--------------------
Content-Class: urn:content-classes:message
From: "Ron" <
[email protected]>
Sender: "Ron" <
[email protected]>
Subject: contacts not in address book
Date: Mon, 8 Mar 2004 14:46:24 -0800
When I try to do a lookup of a name from the contacts
list I get the message "Outlook could not find the
requested contact".
When I click on the address book icon I get a long error
message: "The address list could not be displayed. The
Contacts folder associated with this address list could
not be opened; it may have been moved or deleted, or you
do not have permissions. For information on how to remove
this folder from the Outlook Address Book, see Microsoft
Outlook Help".
I don't want to remove contacts from the address book I
want it to be recognized.
William R. Tatum III - MCSE, MCSA
Partner Technical Lead - Outlook/Office Setup
Microsoft Tecnnical Support
for Platforms and Business Applications
