Contacts not available for word mail merge

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  • Start date Start date
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Guest

Using Outlook and Word 2003 (sp2) on an exchange network server. When I
attempted to use contacts from my mailbox for a mail merge to labels, my
contacts aren't on the list when I select Use Outlook contacts. Other contact
lists in Outlook and on Sharepoint do appear. I don't understand why my
contacts aren't available.

Any ideas?
 
Is the Outlook Address Book Service in your profile?
Have you enabled the Contacts Folder as an email address book?
 
Yes outlook address book is available and checked to show the contacts.

Russ Valentine said:
Is the Outlook Address Book Service in your profile?
Have you enabled the Contacts Folder as an email address book?
--
Russ Valentine
[MVP-Outlook]
Carol said:
Using Outlook and Word 2003 (sp2) on an exchange network server. When I
attempted to use contacts from my mailbox for a mail merge to labels, my
contacts aren't on the list when I select Use Outlook contacts. Other
contact
lists in Outlook and on Sharepoint do appear. I don't understand why my
contacts aren't available.

Any ideas?
 
Then clarify the steps you are using.
If you want to use Outlook Contacts, why aren't you just starting the merge
from Outlook?
--
Russ Valentine
[MVP-Outlook]
Carol said:
Yes outlook address book is available and checked to show the contacts.

Russ Valentine said:
Is the Outlook Address Book Service in your profile?
Have you enabled the Contacts Folder as an email address book?
--
Russ Valentine
[MVP-Outlook]
Carol said:
Using Outlook and Word 2003 (sp2) on an exchange network server. When
I
attempted to use contacts from my mailbox for a mail merge to labels,
my
contacts aren't on the list when I select Use Outlook contacts. Other
contact
lists in Outlook and on Sharepoint do appear. I don't understand why my
contacts aren't available.

Any ideas?
 
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