contacts not accessible for e-mailing

  • Thread starter Thread starter Bradley
  • Start date Start date
B

Bradley

When I open a new mail message in word or outlook and
click on the "to" or other buttons to select to whom I
want to send the message, it says that "The address list
could not be displayed. The Contacts folder associated
with this contact list could not be opened... etc..." I
got a new computer and moved my pst file to the new comp.

My contacts appear when I click on the contacts tab
normally, but I need to get my e-mail to recognize that
list. Anyone know how?
 
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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