Contacts no longer in "select names" dialog

[David Beard]

I had previously configured Outlook to enable it to access
my contacts list when sending emails - this worked
successfully.

However I recently found that "Contacts" was no longer
listed as as an option in the "Select names" dialog.

On checking the Outlook Address Tab in Contacts properties
I find that the "Show this folder as an address book"
select box is grayed out (and unselected). Similarly
the "Name of the Address book" field is also grayed out
(but shows Contacts).

Have tried uninstalling and reinstalling, but this has
made no difference

Can anyone assist?

Configuration is Windows XP running Outlook 2002

 

[Russ Valentine [MVP-Outlook]]

Add the Outlook Address Book Service to your Profile:
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.

 

[BigDaz]

i had the same problem, solved it five minutes ago using the followin
link:

http://office.microsoft.com/assista...ID=HP052426711033&CTT=4&Origin=CH062556111033[/URL]

using the following problem:

When I click To:, Cc:, or Bcc: I can't see my contacts.


hope it helps;

BigDaz

 

[Guest]

Russ,
I am having this same problem, so I was very happy to see your solution. HOwever, I need to know from what screen I select Tools/email accounts. I cannot find email accounts under my tools menu in Outlook.
All help is very appreciated.
Michele

 

[Russ Valentine [MVP-Outlook]]

Most likely you are using another version of Outlook, then. If so, post that
version and mail support mode.
--
Russ Valentine
[MVP-Outlook]

Russ,
I am having this same problem, so I was very happy to see your solution.

HOwever, I need to know from what screen I select Tools/email accounts. I
cannot find email accounts under my tools menu in Outlook.