Contacts is an Adress Book and still not showing up - Groupwise

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Guest

I've just upgraded to Outlook 2003, (used the upgrade option) and we use
Novell GroupWise Transport Provider as the email account

I used the "Import" "Comma Separated Values (Windows)" option to bring the
Novell Groupwise Address Book into the "contacts" folder. All contacts have
an email address in the email area, (also tried copying to email2 and email3)
and added a fax number.

The Contacts folder is set up as an adress book. I can receive mail and when
in the contacts folder, right click and "new message to contact" works.

Why can't I get Contacts to show up in the "Select Names" box? The contacts
is set in the "show names from the"
 
Yes, I found that site per some other thread and followed the steps also per
another thread I also tried unistalling the service and reinstalling it,
shutting down the computer inbetween.

Russ Valentine said:
Did you configure the Outlook Address Book correctly?
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Cad Dept said:
I've just upgraded to Outlook 2003, (used the upgrade option) and we use
Novell GroupWise Transport Provider as the email account

I used the "Import" "Comma Separated Values (Windows)" option to bring the
Novell Groupwise Address Book into the "contacts" folder. All contacts
have
an email address in the email area, (also tried copying to email2 and
email3)
and added a fax number.

The Contacts folder is set up as an adress book. I can receive mail and
when
in the contacts folder, right click and "new message to contact" works.

Why can't I get Contacts to show up in the "Select Names" box? The
contacts
is set in the "show names from the"
Click to expand...
Click to expand...
 
Then the only other thing that would explain it is corrupt email addresses
that are not resolved within the Contact Record--not unusual when Contacts
are imported.
If you open one of these imported Contacts and resolve the email address,
does it then show up in the Outlook Address Book?
--
Russ Valentine
[MVP-Outlook]
Cad Dept said:
Yes, I found that site per some other thread and followed the steps also
per
another thread I also tried unistalling the service and reinstalling it,
shutting down the computer inbetween.

Russ Valentine said:
Did you configure the Outlook Address Book correctly?
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
Cad Dept said:
I've just upgraded to Outlook 2003, (used the upgrade option) and we
use
Novell GroupWise Transport Provider as the email account

I used the "Import" "Comma Separated Values (Windows)" option to bring
the
Novell Groupwise Address Book into the "contacts" folder. All contacts
have
an email address in the email area, (also tried copying to email2 and
email3)
and added a fax number.

The Contacts folder is set up as an adress book. I can receive mail and
when
in the contacts folder, right click and "new message to contact" works.

Why can't I get Contacts to show up in the "Select Names" box? The
contacts
is set in the "show names from the"
Click to expand...
Click to expand...
Click to expand...
 
Not sure how to "resolve the email address"
but I just tried right click on a message that is in my mailbox, did the
look up contact "could not find a contact with this e-mail address" right
click - "add to contacts" Still not showing up, even tried it twice

ckecked the two contacts (imported and added) only difference is imported is
upper and lower case

Imported =(underlined)MHT.UserMailBoxes.HeadQuarters

and the Added =(underlined) MHT.USERMAILBOXES.HEADQUARTERS

Hey before I forget again thanks for your Help, I'm in the easteren time
zone so it being Friday and all I'm out of here. This problem will still be
here on Monday so have a good weekend and I'll check back then

Kris

Russ Valentine said:
Then the only other thing that would explain it is corrupt email addresses
that are not resolved within the Contact Record--not unusual when Contacts
are imported.
If you open one of these imported Contacts and resolve the email address,
does it then show up in the Outlook Address Book?
--
Russ Valentine
[MVP-Outlook]
Cad Dept said:
Yes, I found that site per some other thread and followed the steps also
per
another thread I also tried unistalling the service and reinstalling it,
shutting down the computer inbetween.

Russ Valentine said:
Did you configure the Outlook Address Book correctly?
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
I've just upgraded to Outlook 2003, (used the upgrade option) and we
use
Novell GroupWise Transport Provider as the email account

I used the "Import" "Comma Separated Values (Windows)" option to bring
the
Novell Groupwise Address Book into the "contacts" folder. All contacts
have
an email address in the email area, (also tried copying to email2 and
email3)
and added a fax number.

The Contacts folder is set up as an adress book. I can receive mail and
when
in the contacts folder, right click and "new message to contact" works.

Why can't I get Contacts to show up in the "Select Names" box? The
contacts
is set in the "show names from the"
Click to expand...
Click to expand...
Click to expand...
 
Your import went awry. Neither of those is a valid email address. That's why
they won't show up in the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Cad Dept said:
Not sure how to "resolve the email address"
but I just tried right click on a message that is in my mailbox, did the
look up contact "could not find a contact with this e-mail address" right
click - "add to contacts" Still not showing up, even tried it twice

ckecked the two contacts (imported and added) only difference is imported
is
upper and lower case

Imported =(underlined)MHT.UserMailBoxes.HeadQuarters

and the Added =(underlined) MHT.USERMAILBOXES.HEADQUARTERS

Hey before I forget again thanks for your Help, I'm in the easteren time
zone so it being Friday and all I'm out of here. This problem will still
be
here on Monday so have a good weekend and I'll check back then

Kris

Russ Valentine said:
Then the only other thing that would explain it is corrupt email
addresses
that are not resolved within the Contact Record--not unusual when
Contacts
are imported.
If you open one of these imported Contacts and resolve the email address,
does it then show up in the Outlook Address Book?
--
Russ Valentine
[MVP-Outlook]
Cad Dept said:
Yes, I found that site per some other thread and followed the steps
also
per
another thread I also tried unistalling the service and reinstalling
it,
shutting down the computer inbetween.

:

Did you configure the Outlook Address Book correctly?
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
I've just upgraded to Outlook 2003, (used the upgrade option) and we
use
Novell GroupWise Transport Provider as the email account

I used the "Import" "Comma Separated Values (Windows)" option to
bring
the
Novell Groupwise Address Book into the "contacts" folder. All
contacts
have
an email address in the email area, (also tried copying to email2
and
email3)
and added a fax number.

The Contacts folder is set up as an adress book. I can receive mail
and
when
in the contacts folder, right click and "new message to contact"
works.

Why can't I get Contacts to show up in the "Select Names" box? The
contacts
is set in the "show names from the"
Click to expand...
Click to expand...
Click to expand...
 
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