contacts into address book

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Guest

Have wasted so-o-o much time with this simple query: HOW d'you get contacts
into the address book? It seems the most simple and obvious thing anyone
would want to do. (Why isn't there just one Contacts OR Address Book
function? It's needlessly confused.) I've read that people open the ABook and
then see a drop-down menu. I don't. When I open ABook all the screen allows
is for me to key in a name, find it, and add it to an email message. But it
doesn't, apparently, look for, or see, a single one of my Contacts. So what's
the use of maintaining Contacts? Or opening the ABook? It seems absurd and
yet it could obviously be made perfectly SIMPLE and user-intuitive. Google
programmers would do it in a flash...
 
Your description is far too vague for anyone to help. The address book in
Outlook is merely a display of the electronic addresses that reside in your
Contact Folder(s). It contains no separate data. All you need to do is
configure it correctly. How to do so depends on your Outlook version which
you also did not mention. Fortunately that information has been posted here
countless times so I'm sure you can find a post or KB article that answers
your question, like this one, for instance:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
 
Sorry to be vague Russ, but I'm only describing my experience of this
programme. (I've used webmail for years - it's the 'laptop' version, however
one should refer to it, that is defeating me.) I'll probably just stop trying
to use it. I don't know the version - where does one see it? Unhelpfully,
it's not shown when you right-click the Outlook icon. These programmes could
surely be made simpler to use. I can't even synch. my webmail with my
'laptop' Outlook because I have to specify a path to an .ost file. I've no
idea what the path should be - I'm an ordinary professional using email for
heaven's sake, not a techie! I don't even know if that path is to a sever
somewhere or to my laptop? How should I know? The point is - users shouldn't
need to spend hours reading Help notes and studying articles any more than
they should have to become auto engineers to drive their cars. We have lives
of which Outlook is only, and should be, a small easy-to-use part. With my
previous version I just hit Send/Receive (I think it was that) and the boxes
were synchronised. I thank you you for your advice but fear I'll give up on
Outlook on the desktop in favour of webmail.

Russ Valentine said:
Your description is far too vague for anyone to help. The address book in
Outlook is merely a display of the electronic addresses that reside in your
Contact Folder(s). It contains no separate data. All you need to do is
configure it correctly. How to do so depends on your Outlook version which
you also did not mention. Fortunately that information has been posted here
countless times so I'm sure you can find a post or KB article that answers
your question, like this one, for instance:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
cb said:
Have wasted so-o-o much time with this simple query: HOW d'you get
contacts
into the address book? It seems the most simple and obvious thing anyone
would want to do. (Why isn't there just one Contacts OR Address Book
function? It's needlessly confused.) I've read that people open the ABook
and
then see a drop-down menu. I don't. When I open ABook all the screen
allows
is for me to key in a name, find it, and add it to an email message. But
it
doesn't, apparently, look for, or see, a single one of my Contacts. So
what's
the use of maintaining Contacts? Or opening the ABook? It seems absurd and
yet it could obviously be made perfectly SIMPLE and user-intuitive. Google
programmers would do it in a flash...
Click to expand...
Click to expand...
 
It sounds like you did not configure Outlook correctly for your type of mail
account you are using. For example, Outlook would never prompt for an OST
file unless you had configured it to use Exchange--and you are not using
Exchange. There is ample documentation in Help files and the KB on how to
configure an Outlook profile.
--
Russ Valentine
[MVP-Outlook]
cb said:
Sorry to be vague Russ, but I'm only describing my experience of this
programme. (I've used webmail for years - it's the 'laptop' version,
however
one should refer to it, that is defeating me.) I'll probably just stop
trying
to use it. I don't know the version - where does one see it? Unhelpfully,
it's not shown when you right-click the Outlook icon. These programmes
could
surely be made simpler to use. I can't even synch. my webmail with my
'laptop' Outlook because I have to specify a path to an .ost file. I've no
idea what the path should be - I'm an ordinary professional using email
for
heaven's sake, not a techie! I don't even know if that path is to a sever
somewhere or to my laptop? How should I know? The point is - users
shouldn't
need to spend hours reading Help notes and studying articles any more than
they should have to become auto engineers to drive their cars. We have
lives
of which Outlook is only, and should be, a small easy-to-use part. With my
previous version I just hit Send/Receive (I think it was that) and the
boxes
were synchronised. I thank you you for your advice but fear I'll give up
on
Outlook on the desktop in favour of webmail.

Russ Valentine said:
Your description is far too vague for anyone to help. The address book in
Outlook is merely a display of the electronic addresses that reside in
your
Contact Folder(s). It contains no separate data. All you need to do is
configure it correctly. How to do so depends on your Outlook version
which
you also did not mention. Fortunately that information has been posted
here
countless times so I'm sure you can find a post or KB article that
answers
your question, like this one, for instance:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
cb said:
Have wasted so-o-o much time with this simple query: HOW d'you get
contacts
into the address book? It seems the most simple and obvious thing
anyone
would want to do. (Why isn't there just one Contacts OR Address Book
function? It's needlessly confused.) I've read that people open the
ABook
and
then see a drop-down menu. I don't. When I open ABook all the screen
allows
is for me to key in a name, find it, and add it to an email message.
But
it
doesn't, apparently, look for, or see, a single one of my Contacts. So
what's
the use of maintaining Contacts? Or opening the ABook? It seems absurd
and
yet it could obviously be made perfectly SIMPLE and user-intuitive.
Google
programmers would do it in a flash...
Click to expand...
Click to expand...
Click to expand...
 
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