contacts in outlook

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Guest

I have Outlook 2003 and Windows 2003 use Microsoft XP Home. When I try to use
one of two address lists in the mail merge of Windows I receive an error
message "this operation can not be completed because of dialog or database
engine failures. Please try again later." The other address book works fine.
Any one have any thoughts or suggestions?
 
You have provided no information. Provide the precise steps you are using
for this merge and what you mean by "the mail merge of Windows" and "the
other address book."
 
I set up two address books in Outlook. My personal info is in the Contacts
File. I right clicked on the Contacts Folder and chose set up a new folder
(address book?) and input my business addresses. If I compose a letter in
Word and go to tools/letters and mailings/mail merge at step 3 of 6 in mail
merge I choose Outlook Contacts and I select my business folder. At this
point I either get the error message I noted or nothing happens. If I select
the contacts folder in the mail merge process it works fine. Also, if I use
the Tools in Word and select letters and mailings/ the businness contacts are
there for purposes of filling in the addressee on the envelope. Is this
enough info?
Russ Valentine said:
You have provided no information. Provide the precise steps you are using
for this merge and what you mean by "the mail merge of Windows" and "the
other address book."
--
Russ Valentine
[MVP-Outlook]
Bob Wash said:
I have Outlook 2003 and Windows 2003 use Microsoft XP Home. When I try to
use
one of two address lists in the mail merge of Windows I receive an error
message "this operation can not be completed because of dialog or database
engine failures. Please try again later." The other address book works
fine.
Any one have any thoughts or suggestions?
 
Are you certain you enabled this new folder as an email address book in its
properties?
What happens if you start the merge from Outlook instead of Word?
--
Russ Valentine
[MVP-Outlook]
Bob Wash said:
I set up two address books in Outlook. My personal info is in the Contacts
File. I right clicked on the Contacts Folder and chose set up a new folder
(address book?) and input my business addresses. If I compose a letter in
Word and go to tools/letters and mailings/mail merge at step 3 of 6 in
mail
merge I choose Outlook Contacts and I select my business folder. At this
point I either get the error message I noted or nothing happens. If I
select
the contacts folder in the mail merge process it works fine. Also, if I
use
the Tools in Word and select letters and mailings/ the businness contacts
are
there for purposes of filling in the addressee on the envelope. Is this
enough info?
Russ Valentine said:
You have provided no information. Provide the precise steps you are using
for this merge and what you mean by "the mail merge of Windows" and "the
other address book."
--
Russ Valentine
[MVP-Outlook]
Bob Wash said:
I have Outlook 2003 and Windows 2003 use Microsoft XP Home. When I try
to
use
one of two address lists in the mail merge of Windows I receive an
error
message "this operation can not be completed because of dialog or
database
engine failures. Please try again later." The other address book works
fine.
Any one have any thoughts or suggestions?
 
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