Contacts in Outlook 2007

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Guest

Microsoft have a Help item called "Contacts are missing when I cllick the TO,
Cc, or Bcc buttons" that describes the problem I have butdoes not solve the
problem.
I can follow their advice as far as to "Reset Oultook Address Book settings"
and I get as far as Step 2.1 but cannot remove the Outlook Address Book as
the Remove function is greyed out.
What else can I do?
 
R4010S said:
Microsoft have a Help item called "Contacts are missing when I cllick
the TO, Cc, or Bcc buttons" that describes the problem I have butdoes
not solve the problem.
I can follow their advice as far as to "Reset Oultook Address Book
settings" and I get as far as Step 2.1 but cannot remove the Outlook
Address Book as the Remove function is greyed out.
What else can I do?
Click to expand...

That's one of the problems with OL 2007. It doesn't allow you to remove the
address book service from the mail profile. You need to start with a new
profile.
http://www.howto-outlook.com/faq/newprofile.htm
 
That was great advice, thanks.
It looks like everything is how I expected it to be.
Is it now safe to remove the original profile?
What happens if I leave it?
 
R4010S said:
That was great advice, thanks.
It looks like everything is how I expected it to be.
Is it now safe to remove the original profile?
Click to expand...

Yes, if you're satisfied that your new profile is working to your
satisfaction.
What happens if I leave it?
Click to expand...

Nothing. It's only a key in the registry.
 
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