Contacts in Outlook 2003 from 2002

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Guest

I recently just purchased a new computer with Vista Business loaded. My old
computer was XP Pro. I had Outlook 2002 on my old computer and have now
loaded Office 2003 on my new computer. I found the outlook.pst file on the
old computer and placed it in the Outlook folder on the new computer.

All of my contacts, emails, folders, calendar are all there. Which is great.
The only problem is, when I create a new email, and try to add someone from
my contact list, I get the following error:

"The address list could not be displayed. The contact folder associated with
this address list could not be opened; it may have been moved or deleted, or
you may not have permissions. See Microsoft Office help."

I don't understand why I can see all of my contacts, but can't access them
from within an email.

Thanks.

Doug
 
Doug said:
I recently just purchased a new computer with Vista Business loaded. My old
computer was XP Pro. I had Outlook 2002 on my old computer and have now
loaded Office 2003 on my new computer. I found the outlook.pst file on the
old computer and placed it in the Outlook folder on the new computer.

All of my contacts, emails, folders, calendar are all there. Which is
great.
The only problem is, when I create a new email, and try to add someone
from
my contact list, I get the following error:

"The address list could not be displayed. The contact folder associated
with
this address list could not be opened; it may have been moved or deleted,
or
you may not have permissions. See Microsoft Office help."

I don't understand why I can see all of my contacts, but can't access them
from within an email.
Click to expand...


Presumably you overwrote the existing pst file. That is the quickest way to
a corrupt mail profile and the symptoms you describe. The correct way
(posted on the Outlook groups at LEAST once a day) is this:

On Old Computer:
Close Outlook.
Search for, and copy the pst file. Default name and location are:
C:\Documents and Settings\{Your User Name here}\Local Settings\Application
Data\Microsoft\Outlook\Outlook.pst. (You may have to enable Hidden and
System files in your search)

On the New computer:
Copy the pst file to your HDD. Do NOT overwrite any existing file. Remove
any read-only attribute. (Right-Click-Properties).
Open Outlook.
Do File-Open-Outlook Data File and navigate to where you copied the file.

You then have two alternatives.
1. Drag and drop the data from the old file to the new
or,
2. If you have a large amount of data then you can set the old file as the
Default Delivery location and Outlook will just carry on using that file.
(Control Panel-Mail-Data File)

more info here:

http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx



HTH
 
Did you enable the Contacts Folder as an email address book in its
properties?
 
Doug said:
All of my contacts, emails, folders, calendar are all there. Which is
great. The only problem is, when I create a new email, and try to add
someone from my contact list, I get the following error:

"The address list could not be displayed.
Click to expand...

In addition to what Gordon said, you should NOT be trying to add contacts
using the Address Book interface. Contacts go in the Contacts folder. Add
them there.
 
Thank you, This is the answer that I needed. It is working now.

Russ Valentine said:
Did you enable the Contacts Folder as an email address book in its
properties?
--
Russ Valentine
[MVP-Outlook]
Doug said:
I recently just purchased a new computer with Vista Business loaded. My old
computer was XP Pro. I had Outlook 2002 on my old computer and have now
loaded Office 2003 on my new computer. I found the outlook.pst file on the
old computer and placed it in the Outlook folder on the new computer.

All of my contacts, emails, folders, calendar are all there. Which is
great.
The only problem is, when I create a new email, and try to add someone
from
my contact list, I get the following error:

"The address list could not be displayed. The contact folder associated
with
this address list could not be opened; it may have been moved or deleted,
or
you may not have permissions. See Microsoft Office help."

I don't understand why I can see all of my contacts, but can't access them
from within an email.

Thanks.

Doug
Click to expand...
Click to expand...
 
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