Contacts in Outlook 2002

  • Thread starter Thread starter Dallas
  • Start date Start date
D

Dallas

I have just recently migrated from Office 2000 to Office
XP. I have copied all of my necessary data from my
previous computer, and it is resident in the proper
folders in Outlook. but when I click new message and
type a new message with the name of the intended
recipient in the "To" box, the recipient is not
recognized. Further, when I click the "To" button, there
are no "contacts" listed. When I click on the "show
names from the" button and try the other options, none of
my contacts show up in any of the other address books.

Basically, my contacts list is populated, but my new
messages are not looking in the right place for the e-
mail addresses, apparently.

Any help????
 
Look around. This is posted several times a day.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection,
depending on your Outlook version. Note that in some instances you may
actually have to remove the Outlook Address Book completely from your
Profile, close Outlook, and then re-add it before you can get it to work.

Outlook 2000, Corp/Workgroup:
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.

Outlook 2002:
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
 
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