contacts grayed-out in outlook - office 2000

  • Thread starter Thread starter gm
  • Start date Start date
G

gm

After installing office 2000 on a new PC (Windows XP
Professional 5.1) and importing my old contacts, when I
attempt to send a new email, I cannot select from my
contacts.

In the address book dialog, the list box labeled "Show
names from the:" is blank. Contacts does, however, show
up in the folder list, and if I select the contacts
folder, everything is there.

When I display properties for contacts, on the "Outlook
Address Book" tab, "Contacts" appears in the "Name of the
address book:" box, but the box and the "Show this folder
as an email address book" check-box are both grayed out.

Does anyone have any idea what is going on?

Thanks,
gm
 
You haven't added the Outlook Address Book Service to your profile yet.
I shall assume you are using Corp/Workgroup mode.
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.
 
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