Contacts folder does not show address book

  • Thread starter Thread starter LowellK
  • Start date Start date
L

LowellK

When I go to Properties-Outlook Address Book, the check box for "Show this
folder as an email address book" is greyed out. Is there a fix for this?
 
Of course.
Did you expect us to answer with no information?
Provide all relevant details including Outlook version and the steps you
used to corrupt your profile.
 
I'm using Outlook 2002 under XP. I don't know how the file wa
corrupted. When I opened Outlook yesterday, there was no info - n
email, no contacts. I used "File - Open - Outlook Data File" to ope
the most recent outlook.pst file and apparently got back all th
information except for the address book.

LowellK

'Russ Valentine [MVP-Outlook said:
;292019']Of course.
Did you expect us to answer with no information?
Provide all relevant details including Outlook version and the step
you
used to corrupt your profile.
--
Russ Valentine
[MVP-Outlook]
"LowellK" (e-mail address removed) wrote in message
When I go to Properties-Outlook Address Book, the check box for "Sho

this
folder as an email address book" is greyed out. Is there a fix fo
this?
Click to expand...
 
What do you mean? There is no address book in Outlook. If your Contacts are
there you have all your data.
--
Russ Valentine
[MVP-Outlook]
LKebschull said:
I'm using Outlook 2002 under XP. I don't know how the file was
corrupted. When I opened Outlook yesterday, there was no info - no
email, no contacts. I used "File - Open - Outlook Data File" to open
the most recent outlook.pst file and apparently got back all the
information except for the address book.

LowellK

'Russ Valentine [MVP-Outlook said:
;292019']Of course.
Did you expect us to answer with no information?
Provide all relevant details including Outlook version and the steps
you
used to corrupt your profile.
--
Russ Valentine
[MVP-Outlook]
"LowellK" (e-mail address removed) wrote in message
When I go to Properties-Outlook Address Book, the check box for "Show

this
folder as an email address book" is greyed out. Is there a fix for
this? -
Click to expand...
Click to expand...
 
That's interesting, since Outlook Help has a bunch of information abou
Address Books. What I was really hoping to resolve is that when
click on "To:" in a new message, there is no information at all in th
"Select Names" dialog box. Also, when I type a name or a group or us
"Check Names" there is no information. Is there an index file tha
needs to be rebuilt?
LowellK

'Russ Valentine [MVP-Outlook said:
;292119']What do you mean? There is no address book in Outlook. If you
Contacts are
there you have all your data.
--
Russ Valentine
[MVP-Outlook]
"LKebschull" (e-mail address removed) wrote in message

I'm using Outlook 2002 under XP. I don't know how the file was
corrupted. When I opened Outlook yesterday, there was no info - no
email, no contacts. I used "File - Open - Outlook Data File" to open
the most recent outlook.pst file and apparently got back all the
information except for the address book.

LowellK

'Russ Valentine [MVP-Outlook Wrote:-
;292019']Of course.
Did you expect us to answer with no information?
Provide all relevant details including Outlook version and the steps
you
used to corrupt your profile.
--
Russ Valentine
[MVP-Outlook]
"LowellK" (e-mail address removed) wrote in message
When I go to Properties-Outlook Address Book, the check box for
"Show

this
folder as an email address book" is greyed out. Is there a fix for
this? --
Click to expand...
 
Not an index file. Just the view of your Contacts Folder that needs to be
configured. Those instructions are posted here daily:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
LKebschull said:
That's interesting, since Outlook Help has a bunch of information about
Address Books. What I was really hoping to resolve is that when I
click on "To:" in a new message, there is no information at all in the
"Select Names" dialog box. Also, when I type a name or a group or use
"Check Names" there is no information. Is there an index file that
needs to be rebuilt?
LowellK

'Russ Valentine [MVP-Outlook said:
;292119']What do you mean? There is no address book in Outlook. If your
Contacts are
there you have all your data.
--
Russ Valentine
[MVP-Outlook]
"LKebschull" (e-mail address removed) wrote in message

I'm using Outlook 2002 under XP. I don't know how the file was
corrupted. When I opened Outlook yesterday, there was no info - no
email, no contacts. I used "File - Open - Outlook Data File" to open
the most recent outlook.pst file and apparently got back all the
information except for the address book.

LowellK

'Russ Valentine [MVP-Outlook Wrote:-
;292019']Of course.
Did you expect us to answer with no information?
Provide all relevant details including Outlook version and the steps
you
used to corrupt your profile.
--
Russ Valentine
[MVP-Outlook]
"LowellK" (e-mail address removed) wrote in message
When I go to Properties-Outlook Address Book, the check box for
"Show

this
folder as an email address book" is greyed out. Is there a fix for
this? --
Click to expand...
Click to expand...
 
Thanks, Russ. It's fine now.
LowellK

'Russ Valentine [MVP-Outlook said:
;292571']Not an index file. Just the view of your Contacts Folder that
needs to be
configured. Those instructions are posted here daily:
http://tinyurl.com/3qnau
--
Russ Valentine
[MVP-Outlook]
"LKebschull" (e-mail address removed) wrote in message

That's interesting, since Outlook Help has a bunch of information
about
Address Books. What I was really hoping to resolve is that when I
click on "To:" in a new message, there is no information at all in
the
"Select Names" dialog box. Also, when I type a name or a group or
use
"Check Names" there is no information. Is there an index file that
needs to be rebuilt?
LowellK

'Russ Valentine [MVP-Outlook Wrote:-
;292119']What do you mean? There is no address book in Outlook. If
your
Contacts are
there you have all your data.
--
Russ Valentine
[MVP-Outlook]
"LKebschull" (e-mail address removed) wrote in message

I'm using Outlook 2002 under XP. I don't know how the file was
corrupted. When I opened Outlook yesterday, there was no info - no
email, no contacts. I used "File - Open - Outlook Data File" to open
the most recent outlook.pst file and apparently got back all the
information except for the address book.

LowellK

'Russ Valentine [MVP-Outlook Wrote:-
;292019']Of course.
Did you expect us to answer with no information?
Provide all relevant details including Outlook version and the steps
you
used to corrupt your profile.
--
Russ Valentine
[MVP-Outlook]
"LowellK" (e-mail address removed) wrote in message
When I go to Properties-Outlook Address Book, the check box for
"Show

this
folder as an email address book" is greyed out. Is there a fix for
this? --
Click to expand...
 
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