G
Guest
I created a new mail profile but still have the same problem, 2 contact
folders.
folders.
RHewatt said:I created a new mail profile but still have the same problem, 2
contact folders.
Two Contacts folders in which view? Describe exactly how to reproduce.
I'm running WinXP and Outlook 2003, upgraded from Outlook 2000. When
I click on the contacts button in the navigation pane, all my contacts
are there.
When I open the Address Book from the Tools menu, I get a
message saying it can't display the adress list. The Contacts Folder
associated with this address list could not be opened; it may have
been moved or deleted, or you do not have permissions. (this is my
computer and I am the administrator, so permissions aren't an issue.)
I don't know how to fix this, either.
When I open the Add. book under Tools, there is a pull-down box that
lists 'Outlook Address Book', 'Contacts', 'Contacts', and 'Personal
Address Book'. My contacts are in the second 'Contacts'.
Where should they be?
How do I get them there?
Clicking the "Contacts" button at the bottom of the Navigation Pane will
show you all the Contacts folders you have in the Navigation Pane and will
display the contents of your default Contacts folder in the large pane to
the right.
Stated many times. A simple search for the error would have given you your
answer.http://support.microsoft.com/kb/319901/en-us
This means that the first "Contacts" is bogus and was probably a remnant of
the upgrade if you did not create a new mail profile during the process or
you imported from an existing PST, which you shouldn't ever do.
Right where they are.
See the KB article.
Thanks for the response, Brian, but that did not fix my problem. I
found another answer in another forum that pointed the way.
I had to go into Tools, Email Accounts, View or Change existing
directories or address books, then Change my Outlook Address Book and
remove the extra 'contacts' entry there.
I recently had my hard drive re-formatted and now I am getting this error
message every time I try
address an email from my contact date base. I am not very computer literate
and am just trying to feel
my way along here. I am using Outlook 2003 and Windows XP without service
pack 3.