Contacts Duplicated when Copied to a Shared Contact List

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We are running Microsoft Exchange Server 2003 SP2. All clients are
running Microsoft Outlook 2003 SP2 in cached mode.

We have a user who has shared out a contact list on a resource
account. When copying a contact from this shared list to her personal
contacts folder, it will prompt her if the entry is a duplicate.
However, when copying from a personal contact list to the shared
contact list, it does * NOT * prompt, therefore, creates a duplcate
entry.

I have scoured the message boards and see there are several utilities
to remove duplicate entries, but does anyone know why it is not
prompting the user that this is a duplicate? As far as I know, they
are not using any custom forms.
 
The "prompt for dupliicate" feature works only on a user's own Contacts folder, AFAIK.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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