Contact's don't appear when trying to email

[Rob]

I have atleast 15 contacts set up. When I try to compose
a new email, or even just forward an email, and click
to "too" to bring up all my contacts, the list is empty.
Does anyone know why, or how to fix. Thank you very much
in advance for any help

 

[Russ Valentine [MVP-Outlook]]

Post your Outlook version.

 

[Guest]

Outlook XP, or 2002 as some people know it

-----Original Message-----
Post your Outlook version.
--
Russ Valentine
[MVP-Outlook]

I have atleast 15 contacts set up. When I try to compose
a new email, or even just forward an email, and click
to "too" to bring up all my contacts, the list is empty.
Does anyone know why, or how to fix. Thank you very much
in advance for any help

.

 

[Russ Valentine [MVP-Outlook]]

It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then re-add it
before you can get it to work.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.




--
Russ Valentine
[MVP-Outlook]

Outlook XP, or 2002 as some people know it

-----Original Message-----
Post your Outlook version.
--
Russ Valentine
[MVP-Outlook]

I have atleast 15 contacts set up. When I try to compose
a new email, or even just forward an email, and click
to "too" to bring up all my contacts, the list is empty.
Does anyone know why, or how to fix. Thank you very much
in advance for any help

.

 

[Rob]

Thanks Russ,

You are awesome, that worked perfect man. I appreciate
it very much

-----Original Message-----
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then re-add it
before you can get it to work.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.




--
Russ Valentine
[MVP-Outlook]

Outlook XP, or 2002 as some people know it

-----Original Message-----
Post your Outlook version.
--
Russ Valentine
[MVP-Outlook]
I have atleast 15 contacts set up. When I try to compose
a new email, or even just forward an email, and click
to "too" to bring up all my contacts, the list is empty.
Does anyone know why, or how to fix. Thank you very much
in advance for any help


.

.

 

[Russ Valentine [MVP-Outlook]]

You're most welcome. Nice of you to say so.
--
Russ Valentine
[MVP-Outlook]

Thanks Russ,

You are awesome, that worked perfect man. I appreciate
it very much

-----Original Message-----
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then re-add it
before you can get it to work.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.




--
Russ Valentine
[MVP-Outlook]

Outlook XP, or 2002 as some people know it
-----Original Message-----
Post your Outlook version.
--
Russ Valentine
[MVP-Outlook]
message
I have atleast 15 contacts set up. When I try to
compose
a new email, or even just forward an email, and click
to "too" to bring up all my contacts, the list is
empty.
Does anyone know why, or how to fix. Thank you very
much
in advance for any help


.

.

 

[Guest]

What about Outlook 98 and Outlook Express 5 on a Windows 98 system? I used to have both address books and the Outlook Contacts folder synchronized. Now, there is no connection. Also, in Outlook, I can't see my other contact folders when addressing (To: or cc. We noticed the address books were gone the day after I removed and tried to reinstall MS Publisher 98.

----- Russ Valentine [MVP-Outlook] wrote: -----

It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then re-add it
before you can get it to work.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.




--
Russ Valentine
[MVP-Outlook]

Outlook XP, or 2002 as some people know it

-----Original Message-----
Post your Outlook version.
--
Russ Valentine
[MVP-Outlook]

I have atleast 15 contacts set up. When I try to compose
a new email, or even just forward an email, and click
to "too" to bring up all my contacts, the list is empty.
Does anyone know why, or how to fix. Thank you very much
in advance for any help
.

 

[Russ Valentine [MVP-Outlook]]

What happened between "used to" and now?
What mail support mode of Outlook 98 are you running?
--
Russ Valentine
[MVP-Outlook]

What about Outlook 98 and Outlook Express 5 on a Windows 98 system? I

used to have both address books and the Outlook Contacts folder
synchronized. Now, there is no connection. Also, in Outlook, I can't see
my other contact folders when addressing (To: or cc. We noticed the
address books were gone the day after I removed and tried to reinstall MS
Publisher 98.

----- Russ Valentine [MVP-Outlook] wrote: -----

It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then re-add it
before you can get it to work.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.




--
Russ Valentine
[MVP-Outlook]

Outlook XP, or 2002 as some people know it

-----Original Message-----
Post your Outlook version.
--
Russ Valentine
[MVP-Outlook]
I have atleast 15 contacts set up. When I try to compose
a new email, or even just forward an email, and click
to "too" to bring up all my contacts, the list is empty.
Does anyone know why, or how to fix. Thank you very much
in advance for any help
.

 

[Guest]

As far as I know the only thnig that "happened" in between was the removal of MS Pub.
I don't know what a "mail support mode" is.
In my version, there is no "View or change existing directories or address books"

REF: adding Outlook Address Book Service --
I have forgotten how to create and edit profiles outside of Outlook. Can you refresh my memory (mine not the computer)?

Also, I checked each of my contact folder properties and they are all checked as
"Show this folder as an E-mail address book", but none appear there. The check box for this on the primary "Contacts" folder is dimmed, can't be changed.

Thanks!

----- Russ Valentine [MVP-Outlook] wrote: ----

What happened between "used to" and now
What mail support mode of Outlook 98 are you running
--
Russ Valentin
[MVP-Outlook

What about Outlook 98 and Outlook Express 5 on a Windows 98 system?

used to have both address books and the Outlook Contacts folde
synchronized. Now, there is no connection. Also, in Outlook, I can't se
my other contact folders when addressing (To: or cc. We noticed th
address books were gone the day after I removed and tried to reinstall M
Publisher 98

----- Russ Valentine [MVP-Outlook] wrote: ----
It is not unusual for the Outlook Address Book to "lose track" of th

connection to its Contacts Folder when you move or import your PST o

update your Outlook version or OS. Use the following steps to reset th
connection

Note that in some instances you may actually have to remove th

Outlook Address Book completely from your Profile, close Outlook, and the
re-add it before you can get it to workdirectories or address books", and click OK. If you don't see the OAB in th
Directories and Address Books list, click the Back button, then select "Add a ne

directory or address book", then "Additional Address Books", and ad

the OAB. Then keep clicking Back until you get back to the first dialo
box, and go back to the Directories and Address Books list as you di
earlier.

Once the OAB appears in the list, select it and then click Change t

make sure the Contacts folder(s) you want to display are listed. If an
of them aren't listed, you'll need to enable those Contacts folders a
Outlook Address Books by right clicking the folder, selecting Properties
clicking the Outlook Address Book tab, and checking the "Show this folder a
an E-mail address book" box. Make sure you restart Outlook after makin
these changes

--
Russ Valentin
[MVP-Outlook

Outlook XP, or 2002 as some people know i

-----Original Message----
Post your Outlook version
--
Russ Valentin
[MVP-Outlook
I have atleast 15 contacts set up. When I try t compos
a new email, or even just forward an email, and clic
to "too" to bring up all my contacts, the list i empty
Does anyone know why, or how to fix. Thank you ver muc
in advance for any hel

 

[Russ Valentine [MVP-Outlook]]

Look at Help | About, line 2 to see your mail support mode.
--
Russ Valentine
[MVP-Outlook]

As far as I know the only thnig that "happened" in between was the removal of MS Pub.
I don't know what a "mail support mode" is.
In my version, there is no "View or change existing directories or address books"

REF: adding Outlook Address Book Service --
I have forgotten how to create and edit profiles outside of Outlook. Can

you refresh my memory (mine not the computer)?

Also, I checked each of my contact folder properties and they are all checked as
"Show this folder as an E-mail address book", but none appear there. The

check box for this on the primary "Contacts" folder is dimmed, can't be
changed.

Thanks!!

----- Russ Valentine [MVP-Outlook] wrote: -----

What happened between "used to" and now?
What mail support mode of Outlook 98 are you running?
--
Russ Valentine
[MVP-Outlook]

What about Outlook 98 and Outlook Express 5 on a Windows 98 system?

I
used to have both address books and the Outlook Contacts folder
synchronized. Now, there is no connection. Also, in Outlook, I can't see
my other contact folders when addressing (To: or cc. We noticed the
address books were gone the day after I removed and tried to reinstall MS
Publisher 98.

----- Russ Valentine [MVP-Outlook] wrote: -----
It is not unusual for the Outlook Address Book to "lose

track" of the
connection to its Contacts Folder when you move or import your

PST or
update your Outlook version or OS. Use the following steps to reset the

connection.
Note that in some instances you may actually have to remove

the
Outlook Address Book completely from your Profile, close Outlook, and then
re-add it before you can get it to work. existing
directories or address books", and click OK. If you don't see the OAB in the
Directories and Address Books list, click the Back button, then select "Add a new

directory or address book", then "Additional Address Books",

and add
the OAB. Then keep clicking Back until you get back to the first dialog
box, and go back to the Directories and Address Books list as you did

earlier.
Once the OAB appears in the list, select it and then click

Change to
make sure the Contacts folder(s) you want to display are listed. If any
of them aren't listed, you'll need to enable those Contacts folders as
Outlook Address Books by right clicking the folder, selecting Properties,
clicking the Outlook Address Book tab, and checking the "Show this folder as
an E-mail address book" box. Make sure you restart Outlook after making
these changes.

--
Russ Valentine
[MVP-Outlook]

Outlook XP, or 2002 as some people know it
-----Original Message-----
Post your Outlook version.
--
Russ Valentine
[MVP-Outlook]
message
I have atleast 15 contacts set up. When I try to
compose
a new email, or even just forward an email, and click
to "too" to bring up all my contacts, the list is
empty.
Does anyone know why, or how to fix. Thank you very
much
in advance for any help
.

 

[Guest]

Internet Mail Only

 

[Russ Valentine [MVP-Outlook]]

Ouch. When the Outlook Address Book become corrupt in IMO mode, there is
next to nothing you can do to fix it. IMO does not use the standard Outlook
Address Book Service, it uses OE's, so none of the standard repair options
work.
Two things that might:
1. Rename wab32.dll and reinstall Outlook _Express_
2. With Outlook closed, open OE, disable sharing in its address book,
restart OE, re-enable sharing, then start Outlook again.

 

[Guest]

Russ,
Can't do your second suggestion because the sharing option is locked (non-sharing is dimmed).

Also, what about this from the other day?
REF: adding Outlook Address Book Service --
I have forgotten how to create and edit profiles outside of Outlook. Can you refresh my memory (mine not the computer)?



----- Russ Valentine [MVP-Outlook] wrote: -----

Ouch. When the Outlook Address Book become corrupt in IMO mode, there is
next to nothing you can do to fix it. IMO does not use the standard Outlook
Address Book Service, it uses OE's, so none of the standard repair options
work.
Two things that might:
1. Rename wab32.dll and reinstall Outlook _Express_
2. With Outlook closed, open OE, disable sharing in its address book,
restart OE, re-enable sharing, then start Outlook again.

 

[Russ Valentine [MVP-Outlook]]

That's what I was afraid of. Your problem is with OE, not Outlook, and there
has never been a solution developed for it. Renaming wab32.dll and repairing
or reinstalling OE is the only thing that has ever worked.

IMO does not use profiles, nor does it use the Outlook Address Book Service.
That's why none of the Outlook solutions will apply.
--
Russ Valentine
[MVP-Outlook]

Russ,
Can't do your second suggestion because the sharing option is locked (non-sharing is dimmed).

Also, what about this from the other day?
REF: adding Outlook Address Book Service --
I have forgotten how to create and edit profiles outside of Outlook. Can

you refresh my memory (mine not the computer)?

----- Russ Valentine [MVP-Outlook] wrote: -----

Ouch. When the Outlook Address Book become corrupt in IMO mode, there is
next to nothing you can do to fix it. IMO does not use the standard Outlook
Address Book Service, it uses OE's, so none of the standard repair options
work.
Two things that might:
1. Rename wab32.dll and reinstall Outlook _Express_
2. With Outlook closed, open OE, disable sharing in its address book,
restart OE, re-enable sharing, then start Outlook again.
--
Russ Valentine
[MVP-Outlook]

Internet Mail Only

 

[Guest]

Thanks, Russ. I'll give that a try when I get my CD drive working again.

 

[John]

I agree, this has been perplexing me all evening

Thanks
John

-----Original Message-----
You're most welcome. Nice of you to say so.
--
Russ Valentine
[MVP-Outlook]

Thanks Russ,

You are awesome, that worked perfect man. I appreciate
it very much

-----Original Message-----
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then re-add it
before you can get it to work.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list

as
you did earlier.

Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart

Outlook
after making these

changes.




--
Russ Valentine
[MVP-Outlook]
Outlook XP, or 2002 as some people know it
-----Original Message-----
Post your Outlook version.
--
Russ Valentine
[MVP-Outlook]
message
I have atleast 15 contacts set up. When I try to
compose
a new email, or even just forward an email, and click
to "too" to bring up all my contacts, the list is
empty.
Does anyone know why, or how to fix. Thank you very
much
in advance for any help


.



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