Contacts button

  • Thread starter Thread starter Bill
  • Start date Start date
B

Bill

I am using Office Outlook 2003. When I click the "Contacts" button on the
left side of the Outlook window my contacts list does not display in the left
pane but a list of Current View options for the previous window are displayed
(message options if the previous window was Mail, calendar options if the
previous window was Calendar). If I use the Folders button and then click
Contacts folder in the folders view my contacts display as they should. This
worked on my old computer but not on my new one. How can I get the Contacts
button to display my contacts.
 
The right pane does not change. If I was viewing mail, the right pane
continues to display the email. Same if i was viewing the calendar.

Russ Valentine said:
What displays in the R pane?
Have you reset the Navigation Pane?

--
Russ Valentine
[MVP-Outlook]
Bill said:
I am using Office Outlook 2003. When I click the "Contacts" button on the
left side of the Outlook window my contacts list does not display in the
left
pane but a list of Current View options for the previous window are
displayed
(message options if the previous window was Mail, calendar options if the
previous window was Calendar). If I use the Folders button and then click
Contacts folder in the folders view my contacts display as they should.
This
worked on my old computer but not on my new one. How can I get the
Contacts
button to display my contacts.
Click to expand...
Click to expand...
 
So you're saying the Contacts Button does nothing.
Reset the Navigation Pane.
List the steps that produced the problem.
--
Russ Valentine
[MVP-Outlook]
Bill said:
The right pane does not change. If I was viewing mail, the right pane
continues to display the email. Same if i was viewing the calendar.

Russ Valentine said:
What displays in the R pane?
Have you reset the Navigation Pane?

--
Russ Valentine
[MVP-Outlook]
Bill said:
I am using Office Outlook 2003. When I click the "Contacts" button on
the
left side of the Outlook window my contacts list does not display in
the
left
pane but a list of Current View options for the previous window are
displayed
(message options if the previous window was Mail, calendar options if
the
previous window was Calendar). If I use the Folders button and then
click
Contacts folder in the folders view my contacts display as they should.
This
worked on my old computer but not on my new one. How can I get the
Contacts
button to display my contacts.
Click to expand...
Click to expand...
Click to expand...
 
I'm not sure what I might have done to cause this. I have tried renaming the
Outlook.pst file and creating a new one but it didn't work. I have
un-installed and re-installed MS Office, still not working. The Contacts
button only lists some options for the current view (Messages, Mesaages with
Autopreview, Last Seven Days, etc) in the left pane. It does display
"Contacts" at the top pf the pane. I don't know how to send print screen
captures of the Outlook window on this forum.

Russ Valentine said:
So you're saying the Contacts Button does nothing.
Reset the Navigation Pane.
List the steps that produced the problem.
--
Russ Valentine
[MVP-Outlook]
Bill said:
The right pane does not change. If I was viewing mail, the right pane
continues to display the email. Same if i was viewing the calendar.

Russ Valentine said:
What displays in the R pane?
Have you reset the Navigation Pane?

--
Russ Valentine
[MVP-Outlook]
I am using Office Outlook 2003. When I click the "Contacts" button on
the
left side of the Outlook window my contacts list does not display in
the
left
pane but a list of Current View options for the previous window are
displayed
(message options if the previous window was Mail, calendar options if
the
previous window was Calendar). If I use the Folders button and then
click
Contacts folder in the folders view my contacts display as they should.
This
worked on my old computer but not on my new one. How can I get the
Contacts
button to display my contacts.
Click to expand...
Click to expand...
Click to expand...
 
Would you please just reset your Navigation Pane as I asked you to from the
beginning?
Everything else you have done would only make matters worse and most
certainly has corrupted your profile beyond repair, so you may be in for a
lot more repair. Do you back up your data?
--
Russ Valentine
[MVP-Outlook]
Bill said:
I'm not sure what I might have done to cause this. I have tried renaming
the
Outlook.pst file and creating a new one but it didn't work. I have
un-installed and re-installed MS Office, still not working. The Contacts
button only lists some options for the current view (Messages, Mesaages
with
Autopreview, Last Seven Days, etc) in the left pane. It does display
"Contacts" at the top pf the pane. I don't know how to send print screen
captures of the Outlook window on this forum.

Russ Valentine said:
So you're saying the Contacts Button does nothing.
Reset the Navigation Pane.
List the steps that produced the problem.
--
Russ Valentine
[MVP-Outlook]
Bill said:
The right pane does not change. If I was viewing mail, the right pane
continues to display the email. Same if i was viewing the calendar.

:

What displays in the R pane?
Have you reset the Navigation Pane?

--
Russ Valentine
[MVP-Outlook]
I am using Office Outlook 2003. When I click the "Contacts" button on
the
left side of the Outlook window my contacts list does not display in
the
left
pane but a list of Current View options for the previous window are
displayed
(message options if the previous window was Mail, calendar options
if
the
previous window was Calendar). If I use the Folders button and then
click
Contacts folder in the folders view my contacts display as they
should.
This
worked on my old computer but not on my new one. How can I get the
Contacts
button to display my contacts.
Click to expand...
Click to expand...
Click to expand...
 
I have reset my navigation pane and the results are the same. Yes, I back up
my Outlook.pst file regularily.

Russ Valentine said:
Would you please just reset your Navigation Pane as I asked you to from the
beginning?
Everything else you have done would only make matters worse and most
certainly has corrupted your profile beyond repair, so you may be in for a
lot more repair. Do you back up your data?
--
Russ Valentine
[MVP-Outlook]
Bill said:
I'm not sure what I might have done to cause this. I have tried renaming
the
Outlook.pst file and creating a new one but it didn't work. I have
un-installed and re-installed MS Office, still not working. The Contacts
button only lists some options for the current view (Messages, Mesaages
with
Autopreview, Last Seven Days, etc) in the left pane. It does display
"Contacts" at the top pf the pane. I don't know how to send print screen
captures of the Outlook window on this forum.

Russ Valentine said:
So you're saying the Contacts Button does nothing.
Reset the Navigation Pane.
List the steps that produced the problem.
--
Russ Valentine
[MVP-Outlook]
The right pane does not change. If I was viewing mail, the right pane
continues to display the email. Same if i was viewing the calendar.

:

What displays in the R pane?
Have you reset the Navigation Pane?

--
Russ Valentine
[MVP-Outlook]
I am using Office Outlook 2003. When I click the "Contacts" button on
the
left side of the Outlook window my contacts list does not display in
the
left
pane but a list of Current View options for the previous window are
displayed
(message options if the previous window was Mail, calendar options
if
the
previous window was Calendar). If I use the Folders button and then
click
Contacts folder in the folders view my contacts display as they
should.
This
worked on my old computer but not on my new one. How can I get the
Contacts
button to display my contacts.
Click to expand...
Click to expand...
Click to expand...
 
I have run the command line outlook startup with the /cleanviews. It6 changed
some views but the original problem remains.

Russ Valentine said:
But leave out the space that the spell check put in cleanviews:
--
Russ Valentine
[MVP-Outlook]
Bill said:
I have reset my navigation pane and the results are the same. Yes, I back
up
my Outlook.pst file regularily.

Russ Valentine said:
Would you please just reset your Navigation Pane as I asked you to from
the
beginning?
Everything else you have done would only make matters worse and most
certainly has corrupted your profile beyond repair, so you may be in for
a
lot more repair. Do you back up your data?
--
Russ Valentine
[MVP-Outlook]
I'm not sure what I might have done to cause this. I have tried
renaming
the
Outlook.pst file and creating a new one but it didn't work. I have
un-installed and re-installed MS Office, still not working. The
Contacts
button only lists some options for the current view (Messages, Mesaages
with
Autopreview, Last Seven Days, etc) in the left pane. It does display
"Contacts" at the top pf the pane. I don't know how to send print
screen
captures of the Outlook window on this forum.

:

So you're saying the Contacts Button does nothing.
Reset the Navigation Pane.
List the steps that produced the problem.
--
Russ Valentine
[MVP-Outlook]
The right pane does not change. If I was viewing mail, the right
pane
continues to display the email. Same if i was viewing the calendar.

:

What displays in the R pane?
Have you reset the Navigation Pane?

--
Russ Valentine
[MVP-Outlook]
I am using Office Outlook 2003. When I click the "Contacts" button
on
the
left side of the Outlook window my contacts list does not display
in
the
left
pane but a list of Current View options for the previous window
are
displayed
(message options if the previous window was Mail, calendar
options
if
the
previous window was Calendar). If I use the Folders button and
then
click
Contacts folder in the folders view my contacts display as they
should.
This
worked on my old computer but not on my new one. How can I get
the
Contacts
button to display my contacts.
Click to expand...
Click to expand...
Click to expand...
 
Try creating a new profile, then.
--
Russ Valentine
[MVP-Outlook]
Bill said:
I have run the command line outlook startup with the /cleanviews. It6
changed
some views but the original problem remains.

Russ Valentine said:
But leave out the space that the spell check put in cleanviews:
--
Russ Valentine
[MVP-Outlook]
Bill said:
I have reset my navigation pane and the results are the same. Yes, I
back
up
my Outlook.pst file regularily.

:

Would you please just reset your Navigation Pane as I asked you to
from
the
beginning?
Everything else you have done would only make matters worse and most
certainly has corrupted your profile beyond repair, so you may be in
for
a
lot more repair. Do you back up your data?
--
Russ Valentine
[MVP-Outlook]
I'm not sure what I might have done to cause this. I have tried
renaming
the
Outlook.pst file and creating a new one but it didn't work. I have
un-installed and re-installed MS Office, still not working. The
Contacts
button only lists some options for the current view (Messages,
Mesaages
with
Autopreview, Last Seven Days, etc) in the left pane. It does display
"Contacts" at the top pf the pane. I don't know how to send print
screen
captures of the Outlook window on this forum.

:

So you're saying the Contacts Button does nothing.
Reset the Navigation Pane.
List the steps that produced the problem.
--
Russ Valentine
[MVP-Outlook]
The right pane does not change. If I was viewing mail, the right
pane
continues to display the email. Same if i was viewing the
calendar.

:

What displays in the R pane?
Have you reset the Navigation Pane?

--
Russ Valentine
[MVP-Outlook]
I am using Office Outlook 2003. When I click the "Contacts"
button
on
the
left side of the Outlook window my contacts list does not
display
in
the
left
pane but a list of Current View options for the previous
window
are
displayed
(message options if the previous window was Mail, calendar
options
if
the
previous window was Calendar). If I use the Folders button and
then
click
Contacts folder in the folders view my contacts display as
they
should.
This
worked on my old computer but not on my new one. How can I get
the
Contacts
button to display my contacts.
Click to expand...
Click to expand...
Click to expand...
 
By new profile, I assume you men create a new account. I tried a new account
using the same Outlook.pst file with the same result.

Russ Valentine said:
Try creating a new profile, then.
--
Russ Valentine
[MVP-Outlook]
Bill said:
I have run the command line outlook startup with the /cleanviews. It6
changed
some views but the original problem remains.

Russ Valentine said:
But leave out the space that the spell check put in cleanviews:
--
Russ Valentine
[MVP-Outlook]
I have reset my navigation pane and the results are the same. Yes, I
back
up
my Outlook.pst file regularily.

:

Would you please just reset your Navigation Pane as I asked you to
from
the
beginning?
Everything else you have done would only make matters worse and most
certainly has corrupted your profile beyond repair, so you may be in
for
a
lot more repair. Do you back up your data?
--
Russ Valentine
[MVP-Outlook]
I'm not sure what I might have done to cause this. I have tried
renaming
the
Outlook.pst file and creating a new one but it didn't work. I have
un-installed and re-installed MS Office, still not working. The
Contacts
button only lists some options for the current view (Messages,
Mesaages
with
Autopreview, Last Seven Days, etc) in the left pane. It does display
"Contacts" at the top pf the pane. I don't know how to send print
screen
captures of the Outlook window on this forum.

:

So you're saying the Contacts Button does nothing.
Reset the Navigation Pane.
List the steps that produced the problem.
--
Russ Valentine
[MVP-Outlook]
The right pane does not change. If I was viewing mail, the right
pane
continues to display the email. Same if i was viewing the
calendar.

:

What displays in the R pane?
Have you reset the Navigation Pane?

--
Russ Valentine
[MVP-Outlook]
I am using Office Outlook 2003. When I click the "Contacts"
button
on
the
left side of the Outlook window my contacts list does not
display
in
the
left
pane but a list of Current View options for the previous
window
are
displayed
(message options if the previous window was Mail, calendar
options
if
the
previous window was Calendar). If I use the Folders button and
then
click
Contacts folder in the folders view my contacts display as
they
should.
This
worked on my old computer but not on my new one. How can I get
the
Contacts
button to display my contacts.
Click to expand...
Click to expand...
Click to expand...
 
Ok, created a new profile, renamed Outlook.pst to use my original .pst and
everything seems to be working fine now. thank you Russ, for your help and
patience.

Russ Valentine said:
No. Not a new account.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

--
Russ Valentine
[MVP-Outlook]
Bill said:
By new profile, I assume you men create a new account. I tried a new
account
using the same Outlook.pst file with the same result.

Russ Valentine said:
Try creating a new profile, then.
--
Russ Valentine
[MVP-Outlook]
I have run the command line outlook startup with the /cleanviews. It6
changed
some views but the original problem remains.

:

But leave out the space that the spell check put in cleanviews:
--
Russ Valentine
[MVP-Outlook]
I have reset my navigation pane and the results are the same. Yes, I
back
up
my Outlook.pst file regularily.

:

Would you please just reset your Navigation Pane as I asked you to
from
the
beginning?
Everything else you have done would only make matters worse and
most
certainly has corrupted your profile beyond repair, so you may be
in
for
a
lot more repair. Do you back up your data?
--
Russ Valentine
[MVP-Outlook]
I'm not sure what I might have done to cause this. I have tried
renaming
the
Outlook.pst file and creating a new one but it didn't work. I
have
un-installed and re-installed MS Office, still not working. The
Contacts
button only lists some options for the current view (Messages,
Mesaages
with
Autopreview, Last Seven Days, etc) in the left pane. It does
display
"Contacts" at the top pf the pane. I don't know how to send print
screen
captures of the Outlook window on this forum.

:

So you're saying the Contacts Button does nothing.
Reset the Navigation Pane.
List the steps that produced the problem.
--
Russ Valentine
[MVP-Outlook]
The right pane does not change. If I was viewing mail, the
right
pane
continues to display the email. Same if i was viewing the
calendar.

:

What displays in the R pane?
Have you reset the Navigation Pane?

--
Russ Valentine
[MVP-Outlook]
I am using Office Outlook 2003. When I click the "Contacts"
button
on
the
left side of the Outlook window my contacts list does not
display
in
the
left
pane but a list of Current View options for the previous
window
are
displayed
(message options if the previous window was Mail, calendar
options
if
the
previous window was Calendar). If I use the Folders button
and
then
click
Contacts folder in the folders view my contacts display as
they
should.
This
worked on my old computer but not on my new one. How can I
get
the
Contacts
button to display my contacts.
Click to expand...
Click to expand...
Click to expand...
 
Please, never rename PST files. If you are in the habit of doing so, that
may be what created the problem in the first place. Renaming a PST file will
keep it from connecting properly to your Outlook profile.
--
Russ Valentine
[MVP-Outlook]
Bill said:
Ok, created a new profile, renamed Outlook.pst to use my original .pst and
everything seems to be working fine now. thank you Russ, for your help and
patience.

Russ Valentine said:
No. Not a new account.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

--
Russ Valentine
[MVP-Outlook]
Bill said:
By new profile, I assume you men create a new account. I tried a new
account
using the same Outlook.pst file with the same result.

:

Try creating a new profile, then.
--
Russ Valentine
[MVP-Outlook]
I have run the command line outlook startup with the /cleanviews. It6
changed
some views but the original problem remains.

:

But leave out the space that the spell check put in cleanviews:
--
Russ Valentine
[MVP-Outlook]
I have reset my navigation pane and the results are the same. Yes,
I
back
up
my Outlook.pst file regularily.

:

Would you please just reset your Navigation Pane as I asked you
to
from
the
beginning?
Everything else you have done would only make matters worse and
most
certainly has corrupted your profile beyond repair, so you may
be
in
for
a
lot more repair. Do you back up your data?
--
Russ Valentine
[MVP-Outlook]
I'm not sure what I might have done to cause this. I have
tried
renaming
the
Outlook.pst file and creating a new one but it didn't work. I
have
un-installed and re-installed MS Office, still not working.
The
Contacts
button only lists some options for the current view (Messages,
Mesaages
with
Autopreview, Last Seven Days, etc) in the left pane. It does
display
"Contacts" at the top pf the pane. I don't know how to send
print
screen
captures of the Outlook window on this forum.

:

So you're saying the Contacts Button does nothing.
Reset the Navigation Pane.
List the steps that produced the problem.
--
Russ Valentine
[MVP-Outlook]
The right pane does not change. If I was viewing mail, the
right
pane
continues to display the email. Same if i was viewing the
calendar.

:

What displays in the R pane?
Have you reset the Navigation Pane?

--
Russ Valentine
[MVP-Outlook]
I am using Office Outlook 2003. When I click the
"Contacts"
button
on
the
left side of the Outlook window my contacts list does
not
display
in
the
left
pane but a list of Current View options for the previous
window
are
displayed
(message options if the previous window was Mail,
calendar
options
if
the
previous window was Calendar). If I use the Folders
button
and
then
click
Contacts folder in the folders view my contacts display
as
they
should.
This
worked on my old computer but not on my new one. How can
I
get
the
Contacts
button to display my contacts.
Click to expand...
Click to expand...
Click to expand...
 
Ok. How should I have gotten my e-mails and contacts from the other .pst
file? Originally I was moving the .pst file from an old computer to a new
computer. What is the proper method for copying an old file for use with a
new computer?

Russ Valentine said:
Please, never rename PST files. If you are in the habit of doing so, that
may be what created the problem in the first place. Renaming a PST file will
keep it from connecting properly to your Outlook profile.
--
Russ Valentine
[MVP-Outlook]
Bill said:
Ok, created a new profile, renamed Outlook.pst to use my original .pst and
everything seems to be working fine now. thank you Russ, for your help and
patience.

Russ Valentine said:
No. Not a new account.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

--
Russ Valentine
[MVP-Outlook]
By new profile, I assume you men create a new account. I tried a new
account
using the same Outlook.pst file with the same result.

:

Try creating a new profile, then.
--
Russ Valentine
[MVP-Outlook]
I have run the command line outlook startup with the /cleanviews. It6
changed
some views but the original problem remains.

:

But leave out the space that the spell check put in cleanviews:
--
Russ Valentine
[MVP-Outlook]
I have reset my navigation pane and the results are the same. Yes,
I
back
up
my Outlook.pst file regularily.

:

Would you please just reset your Navigation Pane as I asked you
to
from
the
beginning?
Everything else you have done would only make matters worse and
most
certainly has corrupted your profile beyond repair, so you may
be
in
for
a
lot more repair. Do you back up your data?
--
Russ Valentine
[MVP-Outlook]
I'm not sure what I might have done to cause this. I have
tried
renaming
the
Outlook.pst file and creating a new one but it didn't work. I
have
un-installed and re-installed MS Office, still not working.
The
Contacts
button only lists some options for the current view (Messages,
Mesaages
with
Autopreview, Last Seven Days, etc) in the left pane. It does
display
"Contacts" at the top pf the pane. I don't know how to send
print
screen
captures of the Outlook window on this forum.

:

So you're saying the Contacts Button does nothing.
Reset the Navigation Pane.
List the steps that produced the problem.
--
Russ Valentine
[MVP-Outlook]
The right pane does not change. If I was viewing mail, the
right
pane
continues to display the email. Same if i was viewing the
calendar.

:

What displays in the R pane?
Have you reset the Navigation Pane?

--
Russ Valentine
[MVP-Outlook]
I am using Office Outlook 2003. When I click the
"Contacts"
button
on
the
left side of the Outlook window my contacts list does
not
display
in
the
left
pane but a list of Current View options for the previous
window
are
displayed
(message options if the previous window was Mail,
calendar
options
if
the
previous window was Calendar). If I use the Folders
button
and
then
click
Contacts folder in the folders view my contacts display
as
they
should.
This
worked on my old computer but not on my new one. How can
I
get
the
Contacts
button to display my contacts.
Click to expand...
Click to expand...
Click to expand...
 
Bill said:
Ok. How should I have gotten my e-mails and contacts from the other
.pst file? Originally I was moving the .pst file from an old computer
to a new computer. What is the proper method for copying an old file
for use with a new computer?
Click to expand...

Copying the original PST from the old PC to the new one, placing it in a
folder OTHER THAN the folder where Outlook creates PSTs by default. Make
sure it is not read-only. Start Outlook. Click File>Open>Outlook Data
File. Browse to the PST you copied, select it, and click OK. You'll now
have access to all the data it contains and you can either copy that data to
your default folders as you wish, make the added PST the delivery location
so that its folders become your default folders, or simply use it in-place
as it is.
 
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