contacts are not displayed when i compose an email

  • Thread starter Thread starter martin
  • Start date Start date
M

martin

i just installed office xp again after reinstalling the os
(win xp pro). i had saved my .pst file from a previous
installation. after office finished installing, and after
launching outlook for the first time, i closed outlook,
deleted the default .pst file, launched outlook again,
browsed to my saved .pst file and launched the program.
everything seems to work fine except that when i click on
either the 'to' or 'cc' or 'bcc' field, i get this message:

*********************************

The address list could not be displayed. The Contacts
folder associated with this address list could not be
opened; it may have been moved or deleted, or you do not
have permission. For information on how to remove this
folder from the Outlook Address Book, see Microsoft
Outlook Help.

*********************************

if i click on my contacts folder, i can see all my
contacts, i just can't see them while composing an email.

my address book is set to 'contacts' and not 'personal
address book' which is the way it was when office was
previously installed.

any ideas?
 
okay, i found my contacts. there was a
duplicate 'contacts' and if i selected the second one, i
was able to see all my contacts while composing an email.

but this setting does not stick, how do i remove this
duplicate/empty contacts folder or dis-associate it with
my address book?
 
right, if i go to tools/address book/tools/options you can
select the 'second' contacts. so that solves my problem of
not seeing my contacts when i compose an email.

but how do i remove this first/empty contacts list?
 
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