Contacts and recognition of names

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Although I have marked contacts as "show this folder as email address book,
on my new laptop, whenever I send a new message it says outlook does not
recognise this name. I then have to find the address and type it in
manually. That never happened in my old computer. I now have to open
contacts find the contact and go to new message from there. It is far more
hassle than it was before. Why is this, and what can I do to change it so I
can open new message and send it off using jus the name?
 
Outlook version?
Information store?
Mail account type?
How are you selecting the recipient?
Steps used to create the problem?
 
wiles said:
Although I have marked contacts as "show this folder as email address
book, on my new laptop, whenever I send a new message it says outlook
does not recognise this name. I then have to find the address and
type it in manually. That never happened in my old computer. I
now have to open contacts find the contact and go to new message from
there. It is far more hassle than it was before. Why is this, and
what can I do to change it so I can open new message and send it off
using jus the name?
Click to expand...

And in addition to Russ's questions, exact text of the error.
 
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