Contacts address book corrupted!

  • Thread starter Thread starter RYAN
  • Start date Start date
R

RYAN

1.When the client goes to send a new mail message.
2.Click the To: button
3.Selects Contacts fromt the address book options
4.Selects a user in the contacts list
5.Types a message to the user
6.Clicks send
7.Message comes back to the inbox. "Message
undeliverable"

At the same time we can type the exact same E-Mail address
into the To: line "same address as the corresponding
contacts user" and the message will send just fine. This
fails with any user that we try from the contacts
folder. When we send fromt the global address book
everything works perfectly? Any ideas....
 
That would suggest that your mail addresses in the Contacts Folder are
incorrect or not valid.
Did you look?
 
Yes I checked that, they are the exact same as when i
typed them in to test. Except when i type them in, they
work....
-----Original Message-----
That would suggest that your mail addresses in the Contacts Folder are
incorrect or not valid.
Did you look?
--
Russ Valentine
[MVP-Outlook]
1.When the client goes to send a new mail message.
2.Click the To: button
3.Selects Contacts fromt the address book options
4.Selects a user in the contacts list
5.Types a message to the user
6.Clicks send
7.Message comes back to the inbox. "Message
undeliverable"

At the same time we can type the exact same E-Mail address
into the To: line "same address as the corresponding
contacts user" and the message will send just fine. This
fails with any user that we try from the contacts
folder. When we send fromt the global address book
everything works perfectly? Any ideas....
Click to expand...


.
Click to expand...
 
Are they resolved?
--
Russ Valentine
[MVP-Outlook]
Ryan said:
Yes I checked that, they are the exact same as when i
typed them in to test. Except when i type them in, they
work....
-----Original Message-----
That would suggest that your mail addresses in the Contacts Folder are
incorrect or not valid.
Did you look?
--
Russ Valentine
[MVP-Outlook]
1.When the client goes to send a new mail message.
2.Click the To: button
3.Selects Contacts fromt the address book options
4.Selects a user in the contacts list
5.Types a message to the user
6.Clicks send
7.Message comes back to the inbox. "Message
undeliverable"

At the same time we can type the exact same E-Mail address
into the To: line "same address as the corresponding
contacts user" and the message will send just fine. This
fails with any user that we try from the contacts
folder. When we send fromt the global address book
everything works perfectly? Any ideas....
Click to expand...


.
Click to expand...
Click to expand...
 
-----Original Message-----
Are they resolved?
--
Russ Valentine
[MVP-Outlook]
Yes I checked that, they are the exact same as when i
typed them in to test. Except when i type them in, they
work....
-----Original Message-----
That would suggest that your mail addresses in the Contacts Folder are
incorrect or not valid.
Did you look?
--
Russ Valentine
[MVP-Outlook]
1.When the client goes to send a new mail message.
2.Click the To: button
3.Selects Contacts fromt the address book options
4.Selects a user in the contacts list
5.Types a message to the user
6.Clicks send
7.Message comes back to the inbox. "Message
undeliverable"

At the same time we can type the exact same E-Mail address
into the To: line "same address as the corresponding
contacts user" and the message will send just fine. This
fails with any user that we try from the contacts
folder. When we send fromt the global address book
everything works perfectly? Any ideas....


.
Click to expand...
Click to expand...


.
What do you mean by resolved
Click to expand...
 
Sorry I don't know what you mean by resolved?


-----Original Message-----
-----Original Message-----
Are they resolved?
--
Russ Valentine
[MVP-Outlook]
Yes I checked that, they are the exact same as when i
typed them in to test. Except when i type them in, they
work....
-----Original Message-----
That would suggest that your mail addresses in the
Contacts Folder are
incorrect or not valid.
Did you look?
--
Russ Valentine
[MVP-Outlook]
message
1.When the client goes to send a new mail message.
2.Click the To: button
3.Selects Contacts fromt the address book options
4.Selects a user in the contacts list
5.Types a message to the user
6.Clicks send
7.Message comes back to the inbox. "Message
undeliverable"

At the same time we can type the exact same E-Mail
address
into the To: line "same address as the corresponding
contacts user" and the message will send just fine.
This
fails with any user that we try from the contacts
folder. When we send fromt the global address book
everything works perfectly? Any ideas....


.
Click to expand...


.
What do you mean by resolved
Click to expand...

.
Click to expand...
 
Underlined.
That means that Outlook recognizes them as valid addresses.
--
Russ Valentine
[MVP-Outlook]
Sorry I don't know what you mean by resolved?


-----Original Message-----
-----Original Message-----
Are they resolved?
--
Russ Valentine
[MVP-Outlook]
Yes I checked that, they are the exact same as when i
typed them in to test. Except when i type them in, they
work....
-----Original Message-----
That would suggest that your mail addresses in the
Contacts Folder are
incorrect or not valid.
Did you look?
--
Russ Valentine
[MVP-Outlook]
message
1.When the client goes to send a new mail message.
2.Click the To: button
3.Selects Contacts fromt the address book options
4.Selects a user in the contacts list
5.Types a message to the user
6.Clicks send
7.Message comes back to the inbox. "Message
undeliverable"

At the same time we can type the exact same E-Mail
address
into the To: line "same address as the corresponding
contacts user" and the message will send just fine.
This
fails with any user that we try from the contacts
folder. When we send fromt the global address book
everything works perfectly? Any ideas....


.



.
What do you mean by resolved
Click to expand...

.
Click to expand...
Click to expand...
 
Yes the name is resolved!



-----Original Message-----
Underlined.
That means that Outlook recognizes them as valid addresses.
--
Russ Valentine
[MVP-Outlook]
Sorry I don't know what you mean by resolved?


-----Original Message-----

-----Original Message-----
Are they resolved?
--
Russ Valentine
[MVP-Outlook]
message
Yes I checked that, they are the exact same as when i
typed them in to test. Except when i type them in,
they
work....
-----Original Message-----
That would suggest that your mail addresses in the
Contacts Folder are
incorrect or not valid.
Did you look?
--
Russ Valentine
[MVP-Outlook]
message
1.When the client goes to send a new mail message.
2.Click the To: button
3.Selects Contacts fromt the address book options
4.Selects a user in the contacts list
5.Types a message to the user
6.Clicks send
7.Message comes back to the inbox. "Message
undeliverable"

At the same time we can type the exact same E-Mail
address
into the To: line "same address as the corresponding
contacts user" and the message will send just fine.
This
fails with any user that we try from the contacts
folder. When we send fromt the global address book
everything works perfectly? Any ideas....


.



.
What do you mean by resolved

.
Click to expand...
Click to expand...


.
Click to expand...
 
See if you have more than one Contacts Folder in your profile.
--
Russ Valentine
[MVP-Outlook]
Yes the name is resolved!



-----Original Message-----
Underlined.
That means that Outlook recognizes them as valid addresses.
--
Russ Valentine
[MVP-Outlook]
Sorry I don't know what you mean by resolved?



-----Original Message-----

-----Original Message-----
Are they resolved?
--
Russ Valentine
[MVP-Outlook]
message
Yes I checked that, they are the exact same as when i
typed them in to test. Except when i type them in,
they
work....
-----Original Message-----
That would suggest that your mail addresses in the
Contacts Folder are
incorrect or not valid.
Did you look?
--
Russ Valentine
[MVP-Outlook]
message
1.When the client goes to send a new mail message.
2.Click the To: button
3.Selects Contacts fromt the address book options
4.Selects a user in the contacts list
5.Types a message to the user
6.Clicks send
7.Message comes back to the inbox. "Message
undeliverable"

At the same time we can type the exact same E-Mail
address
into the To: line "same address as the corresponding
contacts user" and the message will send just fine.
This
fails with any user that we try from the contacts
folder. When we send fromt the global address book
everything works perfectly? Any ideas....


.



.
What do you mean by resolved

.
Click to expand...


.
Click to expand...
Click to expand...
 
Hi Ryan and Russ!
I'm having the same problem as Ryan. We just reinstalled exchange 2003
after our hard drive crashed and now whenever anyone tries to send an email
using the "To:" contacts list, it gets bounced back.

We've already followed all of the suggestions so far, are there any other
ideas you can think of?

Russ Valentine said:
See if you have more than one Contacts Folder in your profile.
--
Russ Valentine
[MVP-Outlook]
Yes the name is resolved!



-----Original Message-----
Underlined.
That means that Outlook recognizes them as valid addresses.
--
Russ Valentine
[MVP-Outlook]
Sorry I don't know what you mean by resolved?



-----Original Message-----

-----Original Message-----
Are they resolved?
--
Russ Valentine
[MVP-Outlook]
message
Yes I checked that, they are the exact same as when i
typed them in to test. Except when i type them in,
they
work....
-----Original Message-----
That would suggest that your mail addresses in the
Contacts Folder are
incorrect or not valid.
Did you look?
--
Russ Valentine
[MVP-Outlook]
message
1.When the client goes to send a new mail message.
2.Click the To: button
3.Selects Contacts fromt the address book options
4.Selects a user in the contacts list
5.Types a message to the user
6.Clicks send
7.Message comes back to the inbox. "Message
undeliverable"

At the same time we can type the exact same E-Mail
address
into the To: line "same address as the corresponding
contacts user" and the message will send just fine.
This
fails with any user that we try from the contacts
folder. When we send fromt the global address book
everything works perfectly? Any ideas....


.



.
What do you mean by resolved

.



.
Click to expand...
Click to expand...
Click to expand...
 
See if removing and re-adding the Outlook Address Book Service helps. Be
sure to restart Outlook in between and after.
--
Russ Valentine
[MVP-Outlook]
Christina415 said:
Hi Ryan and Russ!
I'm having the same problem as Ryan. We just reinstalled exchange 2003
after our hard drive crashed and now whenever anyone tries to send an
email
using the "To:" contacts list, it gets bounced back.

We've already followed all of the suggestions so far, are there any other
ideas you can think of?

Russ Valentine said:
See if you have more than one Contacts Folder in your profile.
--
Russ Valentine
[MVP-Outlook]
Yes the name is resolved!




-----Original Message-----
Underlined.
That means that Outlook recognizes them as valid
addresses.
--
Russ Valentine
[MVP-Outlook]
Sorry I don't know what you mean by resolved?



-----Original Message-----

-----Original Message-----
Are they resolved?
--
Russ Valentine
[MVP-Outlook]
message
Yes I checked that, they are the exact same as when
i
typed them in to test. Except when i type them in,
they
work....
-----Original Message-----
That would suggest that your mail addresses in the
Contacts Folder are
incorrect or not valid.
Did you look?
--
Russ Valentine
[MVP-Outlook]
in
message
1.When the client goes to send a new mail message.
2.Click the To: button
3.Selects Contacts fromt the address book options
4.Selects a user in the contacts list
5.Types a message to the user
6.Clicks send
7.Message comes back to the inbox. "Message
undeliverable"

At the same time we can type the exact same E-Mail
address
into the To: line "same address as the
corresponding
contacts user" and the message will send just
fine.
This
fails with any user that we try from the contacts
folder. When we send fromt the global address
book
everything works perfectly? Any ideas....


.



.
What do you mean by resolved

.



.
Click to expand...
Click to expand...
Click to expand...
 
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