Contact manager freezes

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Ever since my list of accounts got larger than the standard window (Now has
to use scroll bar) it freezes every time I try to use the notes or phone log
function
 
upset user said:
Ever since my list of accounts got larger than the standard window (Now
has
to use scroll bar) it freezes every time I try to use the notes or phone
log
function
Click to expand...

Old database... new database.

The database name does not matter with this product so that won't solve your
problem. What is the problem that you are trying to solve? As Speciall much
background and details as possible, please. Specifically, what's missing
from your account history? Is there a way to get back to the original
configuration? How did you do your backups?

Let's set a little bit of context.
Which of the following is your scenario?

1. SBA 2006, BCM V1 2003 -> BCM V2 SP3
2. BCM V1 -> BCM V2 SP3
3. SBA 2006 BCM V1 -> BCM 2007 B2TR (beta 2 technical refresh)
4. SBA 2006 BCM V2 -> BCM 2007 B2TR (beta 2 technical refresh)

For simplicity, I am ignoring SBA for now.

What I suspect you are trying to do is to move your data to a new machine.
You may mistakenly believe that BCM stores all data, while in reality it's a
composite display of both your PST file and your BCM data. Only if you have
both of those data sources configured properly will you have all your data
fully available.

BCM 2007 is better product.
--
Leonid S. Knyshov, CEO
Crashproof Solutions, LLC - http://www.crashproofsolutions.com
MCP Exchange 2003/Small Business Server 2003
Microsoft Small Business Specialist Partner
See the tips and tricks section on my website for video tutorials on BCM
Send a smile to Microsoft (Office 2007 Beta feedback tool)!
http://tinyurl.com/m4omy
 
upset user said:
Ever since my list of accounts got larger than the standard window (Now
has
to use scroll bar) it freezes every time I try to use the notes or phone
log
function
Click to expand...

Please ignore my other reply.

0. Udgrade BCM to the latest release for your platform. BCM 2003 V2 Update
SP3 or BCM 2007 B2TR. The links for this stuff are on my website.
1. Demaximize Outlook window, see if the behavior repeats
2. Launch Outlook with a new profile, see if the behavior repeats

Other things we can try would be repair .Net framework etc.

Please describe exactly what you mean by "freezes" and the exact sequence of
steps. Be as detailed as possible.
--
Leonid S. Knyshov, CEO
Crashproof Solutions, LLC - http://www.crashproofsolutions.com
MCP Exchange 2003/Small Business Server 2003
Microsoft Small Business Specialist Partner
See the tips and tricks section on my website for video tutorials on BCM
Send a smile to Microsoft (Office 2007 Beta feedback tool)!
http://tinyurl.com/m4omy
 
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