Contact List

  • Thread starter Thread starter Rick B
  • Start date Start date
R

Rick B

I am having a problem with my wife's contact list. She
is using Outlook 2002 running on Windows XP Home
Edition. When we type click on the Contact Icon, it
shows all of our contacts that we have entered, however,
when we creating a new email message, when we click on
the "to" button, none of the contacts are there. Can you
tell me how to solve this problem?

Many thanks.

Rick B.
 
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the
Directories and Address Books list, click the Back button, then select "Add
a new directory or address book", then "Additional Address Books", and add
the OAB. Then keep clicking Back until you get back to the first dialog
box, and go back to the Directories and Address Books list as you did
earlier.

Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
Thanks Jocelyn, it took a few attempts but it finally
took. Thank you again. On another issue (doesn't that
always happen?) The display names under the "to" button
on composing a new message show contacts with an email
address and a separate line for those that have a fax
line as well. the only problem, is that you cannot
readily tell which one is the email address and which one
is the fax. Is there any way to change a setting so that
I can see "email" or "fax"?
 
The display names under the "to" button
on composing a new message show contacts with an email
address and a separate line for those that have a fax
line as well. the only problem, is that you cannot
readily tell which one is the email address and which one
is the fax. Is there any way to change a setting so that
I can see "email" or "fax"?

No, but there is a $20 add-on that will suppress the fax addresses.
See http://www.sperrysoftware.com/Outlook-Hide-Fax-Numbers.asp
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.
 
If you don't want to buy an add-in, you can simply preface each of the fax
numbers with a letter such as F -- however, this will obviously make it
difficult to fax from Outlook, so it's not an ideal solution.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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