Contact list freezes while scrolling

  • Thread starter Thread starter Matt
  • Start date Start date
M

Matt

I have a user that when they scroll through their
personal contacts it will randomly freeze up Outlook
completely. I have had him delete and re-enter the
contacts that it will freeze on but it is so random now
there seems to be no set pattern to it. I have installed
all OS specific updates as well as all office specific
updates. System details: NT 4.0 with all service packs,
Office 2000 w/ all service packs.

Anyone have any ideas?
 
I've seen countless similar reports of this behavior after the installation
SP3 for Office 2000. The bad news is no one seems to know the cause, let
alone the solution, and Microsoft (last I heard) can't reproduce it. At the
very least, I'd update to the latest video drivers for the system.
 
From previous suggestions I have updated the video
drivers and completely un-installed and re-installed
office. The user is still having this problem. Anyone
have any other suggestions??

Thank you.
 
Some users are claiming that the freezes occur because of a "corrupt"
address in the list. However, no one has provided reproducible details on
just how those corrupt addresses are identified nor it what way they are
corrupt.
Last I heard, Microsoft cannot reproduce the problem.
 
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