Contact Folder won't work as Address Book

  • Thread starter Thread starter Blue Skies
  • Start date Start date
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Blue Skies

I don't know what's causing this... Outlook 2002 on an XP Pro
machine. I have a new pst file into which I copied a pile of contacts
from a previous outlook file. The problem is that this new contact
folder cannot be used as an Address Book -- so the contacts are not
available in the email fields. Right click on the Contacts folder,
bring up Properties, click on the "Outlook Address Book" tab, and the
"Show this folder as an email address book" checkbox is greyed out --
I am unable to check it.

Any thoughts on how to fix this? I've never seen this before...

Thanks for any help.

--Jeff
 
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click Next. If you don't see the OAB in the
Directories and Address Books list, click the Back button, then select "Add
a new directory or address book", then "Additional Address Books", and add
the OAB. Then keep clicking Back until you get back to the first dialog
box, and go back to the Directories and Address Books list as you did
earlier.

Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
Jocelyn,

Thank you so much! Your solution worked! I had no clue how to set up
the OAD in the "Directories and Address Books" list -- I'd never had
to do that before. I enabled it, restarted (as per the dialog box
that appeared), and voila! I was able to right click on the contact
folder and make it an Address Book.

Thank you, thank you, thank you!

As always, the expertise in this newsgroup is on-target and extremely
generous. Thanks...

--Jeff
 
You're welcome :-)

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
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