Constant crashes

  • Thread starter Thread starter Mike
  • Start date Start date
M

Mike

According to the recent downloads I'm free of viruses
that cause shutdowns. My Samsung CD-ROM plays audio
videos but if I try to load a program CD my computer
shuts off. I have to kill the power on the surge bar and
wait a few minutes before restarting. Everything shows
as functioning however I can't use the CD-rom for
programs. This often happens when I use Outlook and
Word. Thanks for your rescue!
 
Mike said:
According to the recent downloads I'm free of viruses
that cause shutdowns. My Samsung CD-ROM plays audio
videos but if I try to load a program CD my computer
shuts off. I have to kill the power on the surge bar and
wait a few minutes before restarting. Everything shows
as functioning however I can't use the CD-rom for
programs. This often happens when I use Outlook and
Word. Thanks for your rescue!
Click to expand...
______

Hi,

Does your computer crashes or freezes?
I mean do you have a blue screen or an automatic reboot or you computer is
freezed?

Aurelien Goillot
Microsoft France
 
-----Original Message-----
"Mike" <[email protected]> a écrit dans le message de

______

Hi,

Does your computer crashes or freezes?
I mean do you have a blue screen or an automatic reboot or you computer is
freezed?

Aurelien Goillot
Microsoft France

It Crashes vs freezes - most often it's just boom,
Click to expand...
powers off and I can't restart for 5 - 15 minutes! Less
often it just reboots.
 
It Crashes vs freezes - most often it's just boom,
Click to expand...
powers off and I can't restart for 5 - 15 minutes! Less
often it just reboots.
Do you see a blue screen or does it only shutdown?
Do you see specific error in system eventlogs (start\run\eventvwr) ?

It is possible that you are face an hardware problem. Just check the
eventlogs system and check if you have errors in it around the time the
system crash.

Aurelien Goillot
Microsoft France
 
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