R
RJGraham
Hello,
I recently got a friend up and running on a wireless network at home, and
everything works well.
I installed SP2 on his XP Home machine, and everything was fine.
When he got to work and plugged into his office LAN (not wireless) he
started experiencing frequent network disconnects.
I went to have a look and saw that he was getting a 'Acquiring network
address' icon and message popping up on his task bar every few seconds.
His wireless card was off and disabled.
Now, his office network uses DHCP, and I can see that he does get a valid IP
with a lease expriring in the future. And he does get a network connection
and can browse the net/check mail for a few seconds before he gets a
'Acquiring network address' message and his network connection is
lost/restored.
So, he appears to get a valid IP and connection, but for some reason it is
resetting every few seconds.
I've googled this and a few others have reported similar issues with no
definitive solution.
Short of doing a repair-install of windows, is anyone aware of this problem
and a fix?
He is also running Norton Antivirus software which I have strongly urged him
to get rid of.
Thanks for any help,
-Randy
I recently got a friend up and running on a wireless network at home, and
everything works well.
I installed SP2 on his XP Home machine, and everything was fine.
When he got to work and plugged into his office LAN (not wireless) he
started experiencing frequent network disconnects.
I went to have a look and saw that he was getting a 'Acquiring network
address' icon and message popping up on his task bar every few seconds.
His wireless card was off and disabled.
Now, his office network uses DHCP, and I can see that he does get a valid IP
with a lease expriring in the future. And he does get a network connection
and can browse the net/check mail for a few seconds before he gets a
'Acquiring network address' message and his network connection is
lost/restored.
So, he appears to get a valid IP and connection, but for some reason it is
resetting every few seconds.
I've googled this and a few others have reported similar issues with no
definitive solution.
Short of doing a repair-install of windows, is anyone aware of this problem
and a fix?
He is also running Norton Antivirus software which I have strongly urged him
to get rid of.
Thanks for any help,
-Randy