B
Bruin
This kind of thing has happened to me a few times. There have been a few
solutions that I've found work with some success some of the time. Sometimes
a reboot sorts it out, sometimes it doesn't. If there is any other kind of
networking installed, that can sometimes mess up the DUN. If there should be
some network protocols other than the TCP/IP -> Dial-Up Adaptor then make
sure that they are configured correctly. If there shouldn't be any there
then remove any that are. Sometimes the problem seems to be at the ISP end
and you just have to wait a while.
If the modem appears to connect OK, but isn't actually connected, a likely
starting point is the network protocols and the settings for dial-ip
networking.
The obvious usual applies: if you know of anything that has been changed
between it working and it not, then that might also be a line of enquiry.
HTH.
CK
All I know is that he has a crash & reloaded Windows 98SE.
I am going to recommend that he removes all network stuff, inc'l TCP/IP &
then reinstall TCP/IP.
Will reply any results, thanks.