Connection problem. A virus problem??

  • Thread starter Thread starter Fogar
  • Start date Start date
F

Fogar

Hi, from 2-3 days I have a problem with my connection.
I have ADSL and after 15-20 minutes the connection stops to transfer
data.
It always is connects but there is no transfer data.
If I turn off my PC my connection is ok for 15-20 minutes or more.
Do I have a virus problem?
I use Win XP Pro.
Thanks for some info.

bye Fogar
 
Have you done a scan with your AV program to check for any, are you also
running Anti malware/spyware programs.
Joan
 
Fogar said:
Hi, from 2-3 days I have a problem with my connection.
I have ADSL and after 15-20 minutes the connection stops to transfer
data.
It always is connects but there is no transfer data.
If I turn off my PC my connection is ok for 15-20 minutes or more.
Do I have a virus problem?
I use Win XP Pro.
Thanks for some info.

bye Fogar
Click to expand...

Fogar, if I had to guess, it sounds like a non-malware problem. If it
were malware, restarting your PC would probably have little effect.
You don't say whether your B/B connection is wired or wireless. I'm
assuming it's wired. Do you have a router or just an ADSL modem?

Try this: shut down your PC and disconnect the modem from its power
source. Wait 5 minutes. Reconnect the power to the modem. Wait 2
minutes. Restart your system. In that sequence, please. This works with
a lot of intermittent B/B problems. If this doesn't work, suggest you
contact your B/B carrier and have them check the problem out for you.

Just for grins, do you happen to be able to access your modems
diagnostics page? If so, what is its SNR (signal to noise ratio),
upstream and downstream power levels?
 
Dear friend, I don't know if you are a conjurer. ;)
I have just made what you have told me and now I have not any problem
anymore.
Now everithing is ok, at least I hope!
thanks very much for your advice.
 
mmmm, unfortunately I have just had the same problem.
After 2 hours surfing today the problem reappeared.
I'm sorry!
 
Fogar said:
Dear friend, I don't know if you are a conjurer. ;)
I have just made what you have told me and now I have not any problem
anymore.
Now everithing is ok, at least I hope!
thanks very much for your advice.
Click to expand...
Actually, I'm a fornicator :). But seriously, I'm happy for you this
appears to solve the issue.
 
Fogar said:
mmmm, unfortunately I have just had the same problem.
After 2 hours surfing today the problem reappeared.
I'm sorry!
Click to expand...

Sounds like a hardware (modem) or line issue. Call your broadband
provider (ISP) and get them to check it out. There are numerous
potential reasons for the problem you are having and most likely "the
reason" can be solved by your ISP.
 
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