Connecting to Broadband

  • Thread starter Thread starter Jeff Denton
  • Start date Start date
J

Jeff Denton

I have a BT (UK) connection which is working well usingXp
Home Edition.
When I try and connect with another User i get an error
message "Error 691 - not authorised for domain"

Help!
 
I was not clear in my use of words. I meant that another
user on my PC within XP wanted to access broadband.
 
ok, this might be a problem to contact your ISP about. if that user is not
Error 691 - not authorised for domain, they might have a very simple fix.
 
I am in a loop! BTOpenworld is my ISP (as part of the
Broadband deal) and they say it's not their problem as I
have a working connection. As I got XP as part of a Dell
OEM hardware deal , Microsoft aren't interested. Dell
Technical support want to charge me a fortune for
software support as the query is outside 30 days. ( I
bought the gear on Jan.31 this year.

So much for after sales service from all three.
 
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