Connecting to Aeres Ultra

[Guest]

I have Norton Anti-virus / Windows XP. I have configured my Norton Internet
Security to allow communication with Aeres Ultra, but it will not connect.
Any Suggestions?

 

[Guest]

You may have more than one firewall blocking your access. Check
your Security settings for WindowsXP also has a firewall, and
possibly your ISP (Internet Service Provider).
Go to: Start>Control Panel>Security Center

 

[Guest]

This is what displays under Security Settings- "The Security Center is
currently unavailable because the "Security Center" service has not been
started or was stopped." I am assuming that Norton Internet Security has
overridden this firewall.

I had windows XP home edition and no Norton antivirus previously and I was
able to connect via DSL, so I am assuming it is not this. I had Brave Sentry
install itself and it locked up my computer. The computer technition
eliminated the virus and installed windows xp professional and I installed
the Norton Antivirus- now when I try to access Aeres Ultra it states
"Connecting" but never connects- I have waited 1/2 hour or more.