Jiao said:
lol! Well. Here goes. I have the right cable, in fact i'm using the
cable given to us, which came with the monitor. The sound is turned
up, nothing is muted, actually I don't get the option to mute it on
the computer on the bottom right in that task bar thing. It's plugged
in the right hole, i checked 5 times. And there doesn't seem to be a
sound device detected. If that's what you mean?
If no sound device is detected in Windows, then you won't have sound.
Before you continue with the following suggestions, if you have a
separate PCI sound card and one built into the motherboard, make sure
you are not plugging the audio cable into the wrong device. I know you
said you were plugging the cable into the right connector but it never
hurts to double-check.
If your sound card is built onto the motherboard, make sure it isn't
disabled in the BIOS. Then reinstall the drivers for your sound card.
Never get drivers from Windows Update. Get them from:
1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).
Read the installation instructions on the website where you get the
drivers.
To find out what hardware is in your computer:
1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific
model machine and look at the specs (you'll be there to get the drivers
anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor. The older Aida32 is good for this, too.
http://www.belarc.com/free_download.html - Belarc Advisor
http://www.aumha.org/free.htm - Aida32 (hosted on Jim Eshelman's site)
If reinstalling the drivers doesn't fix the issue, then swap out the
sound card for a known-working one. If the current sound chip is on the
motherboard, disable it in the BIOS first.
If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA) or have
the tech come on-site.
Malke