Connected But No Browsing

  • Thread starter Thread starter isp-cc3
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isp-cc3

hey!

I can connect easily to my ISP but I cannot brows. This
happened out of sudden. The ISP can connect through dialup
using my account and they can successfully brows which
confirms my successful attempt to log in using my account
through my friend's laptop from a different telephone line.
I cannot ping any thing, I get an error "unknown host".
The weird thing is that I was able to log in and brows
smoothly by a Prepaid Card of different ISP on the same
machine, telephone line and modem.

Any clue?

OS: Win2000
Modem: USR 56k Message V.92 (non-PnP) External

Thanks!...AD
 
I cannot ping any thing, I get an error "unknown host".

That suggests that your DNS addresses are not being served
or (more likely) that you have been given the wrong numbers.
Contact your ISP to get the correct information for how to connect.

OS: Win2000
Click to expand...

Thank you for posting this information. Here is how you could do some
more investigation of the problem on your own if you would prefer.

Open a command window and once you are connected enter:

ipconfig /all | find /i "DNS Servers"

Can you ping the address given there?

Try also using the nslookup command.
I haven't used your OS (just NT4 and XP) so you might have to use
that same address that we found from the first command pipeline
as a second argument. Otherwise just try a lookup of one of the names
that is causing you a problem. (See below for an example of each.)

Can you access your mail? Try the nslookup command with

nslookup mail.sbm.net.sa

FWIW here is what I got for that:
<example>
Name: mail.sbm.net.sa
Address: 212.46.48.50
</example>

Also after setting type=MX and doing a lookup of your E-mail address
domain name it looks as if this could be one of your DNS addresses

<example>
Name: pluto.sbm.net.sa
Address: 212.46.32.33
</example>

So if that previous command didn't work for you (and substituting
the DNS address returned by the ipconfig command didn't help
either) try this instead:

nslookup mail.sbm.net.sa 212.46.32.33


Good luck

Robert Aldwinckle
 
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