John said:
i have a config problem windows won't start up at all. i
am nervous to put any cd in because i dont want to erase
the hard drive. HELP!
Is your Windows XP CD a "system recovery" disk or is it a full
installation CD for Windows XP? If it is a "system recovery" disk
then you are probably right in being nervous as these disks most often
will only do a reformat of the hard drive, wiping out everything on
it, and then install a fresh copy of Windows just as it was when it
left the factory.
Have you tried different startup options for your Windows XP?
Turn on the computer and start tapping the F8 key rapidly just as soon
as the first information of any kind shows on the screen. Keep
tapping until the Windows Startup Menu appears.
Try choosing "Last known good configuration" from the menu and see
what happens.
If that fails repeat the procedure and this time choose "Safe Mode"
from the startup menu.
Post the results back here. Also please include a bit more
information about your computer, including the make and model, and
also about the original problem including the details of just what
happens when you try to start up Windows XP. The full text of any and
all error message should be included in your response.
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca
"The reason computer chips are so small is computers don't eat much."