computer won't restart!

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Guest

running vista 32-bit home premium. the computer (which came with vista
pre-installed) works perfectly well but for one problem...every time i try to
restart it, it gets hung and i need to munually power it off. it will power
off ok, and i have absolutely no other problems with the OS. it is annoying,
however, that i can't restart it when installing certain programs and updates
and such, and need to shut it down and then reboot.

searched multiple forums and found no other similar probs....anyone have any
ideas how to fix this?

thanks in advance!
 
I have the same problem however it seemed to start after vista automatically
updated itself after i did a clean install of the full version of vista home
premium.



Whenever i install an update (be it a windows or a norton update or any
driver) and the computer needs to restart, windows seems to stall on start
up and therefore fails to load ... after pressing the reset button the screen
advises me that windows failed to load correctly and the options come up to
start in safe mode etc .. ive tried all choices and all fail to load except
safe mode (which isnt much help)..... anyway the solution i have found is to
turn the computer off and actually turn off at the wall after it has shut
down, rather than restart or even just turning it off (it only works if i
turn it off at the wall). It seems that when i turn it of at the wall it
seems to start fine the next time (everytime) ... im wondering if its a
motherboard, chipset or bios setting that needs a tweak. all hardware is
brand new so it should be in the settings i assume. i wonder if i am reseting
something when i turn the power off.


Chipset is AMD 64 Athlon X2


Motherboard is a ASUS M3A


if anyone has advice or a link to a relevant post please let me know -
(e-mail address removed)

Thanks

Dan
 
Neil said:
running vista 32-bit home premium. the computer (which came with vista
pre-installed) works perfectly well but for one problem...every time i try to
restart it, it gets hung and i need to munually power it off. it will power
off ok, and i have absolutely no other problems with the OS. it is annoying,
however, that i can't restart it when installing certain programs and updates
and such, and need to shut it down and then reboot.

searched multiple forums and found no other similar probs....anyone have any
ideas how to fix this?

thanks in advance!
Click to expand...
 
I am having the same problem... Vista Home Premium 32 bit dell XPS 1330 2.2
C2D 4gb ram 160gb hdd
 
You can try to log off and back on - no need to restart.
Check for shutdowm issues in Event Viewer (Start/Search: Event Viewer)
/Applications and Services Log\Microsoft\Windows\Diagnostics-Performance or
%SystemRoot%\System32\Winevt\Logs\Microsoft-Windows-Diagnostics-Performance%4Operational.evtx
Michael
 
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