Computer won't restart or Shutdown

  • Thread starter Thread starter FJG
  • Start date Start date
F

FJG

Hello, If possible can you please give me some inight
into this problem.

Running DELL Dimension 2400 w/ celeron 2.4 & 256MB RAM.

OS: Win XP Pro Service Pack 1

Problem: PC won't shut down or restart. Get stuck on
the "Logging Off" screen. NumLock button light will go
on and off - PC doesn't seem to be Locked up completely.

This happens on more than 1 PC in the same office.

Thanks In advance,

FJG
 
You cannot log off, restart, or shut down your Windows XP-based computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;831431&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-----------------------------------------------------------------------------


| Hello, If possible can you please give me some inight
| into this problem.
|
| Running DELL Dimension 2400 w/ celeron 2.4 & 256MB RAM.
|
| OS: Win XP Pro Service Pack 1
|
| Problem: PC won't shut down or restart. Get stuck on
| the "Logging Off" screen. NumLock button light will go
| on and off - PC doesn't seem to be Locked up completely.
|
| This happens on more than 1 PC in the same office.
|
| Thanks In advance,
|
| FJG
 
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