computer won`t shut down permanently

P

patty

hi. i`ve had my computer for some time with no major
problems. well i recently moved and now i`m having a bit
of trouble. my computer won`t shut down permanently
through the normal shut down. it will restart itself in
about 4 minutes after shutdown. if i do a hard shutdown
it`ll stay off but i don`t want to damage my system. i am
up to date with all virus definitions and have run a full
virus scan. all is ok. i have not installed anything new
except the norton software that i needed to renew. any
help out there?
 

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