Computer will not shut down.

[Jack]

My computer does not repond to the restart or shut down
command. The only way to shut it down is to unplug it.
Anyone know how to solve this problem?

 

[Rich Barry]

Check here http://aumha.org/win5/a/shtdwnxp.htm

 

[Skip]

http://aumha.org/win5/a/shtdwnxp.htm
-OR-
http://support.microsoft.com/default.aspx?scid=kb;en-
us;308029
.....Good luck.