Computer that locks itself

  • Thread starter Thread starter Nancy
  • Start date Start date
N

Nancy

Our company purchased a Toshiba Satelite Pro for my boss
in April 2003. Last Saturday it began locking itself. He
had done nothing to provoke it. Now if he does not use
it, within minutes the screen pops up that tells him the
computer is in use and has been locked and that only he or
an administrator can unlock it.

He has totally disabled any screen savers and does not
have the password protected box checked.

How does he diable the locking mechanism.

Please reply as soon as possible as this has become
annoying.

Thank you.

Nancy
 
He has totally disabled any screen savers and does not
have the password protected box checked.

Nancy,

It could a thousand things. It is possible that another application locks
him out. You have no clue what he installed.

Create a new user add to administrators group and log on to it. See if the
same happens.

Get Spybot Search & Destroy (download.com, free). After you done with your
scans, in advanced mode, en tools menu you would have Startup tool, disable
what you don't need. You must know what you disabling.

Review your event logs.

Check out what's running in Task Manager -> Processes



Alex
 
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