Computer slows down when trying to switch users

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  • Start date Start date
G

Guest

Hello,
I have recently re-installed Windows XP Prof w/ SP2. I also completely
reformatted the hard drive so that it was back to blank for the re-install of
windows. However, I now have 2 problems. #1 being that it takes 2-5 minutes
to switch users and that is when only one person is logged on and you just
want to go back to the welcome screen. #2 is that the computer locks up when
trying to shut down or restart. It will go as far as Saving Your Settings
and then stays there for hours.

I'm using Zone Alarm Internet Security Suite, Ad Aware 2007 and Spybot S&D.
All show that everything is clean. Why is my system struggling with these two
simple tasks? Any help PLEASE!!!
 
To solve youre shutdown problem(s),one can go to run,type:regedit
In regedit,expand:HKEY_USERS\default\controlpanel\desktop and double click
the autoendtasks.Type 1 in the value data field Close out regedit..This
will work,
however,i'd imagine all youre 3rd party nonscense software is the reason for
it...
 
Joe

After a new installation you need to CleanUp and run Disk Defragmenter.

You can use cCleaner (freeware) which does a more thorough job than Disk
CleanUp.
http://www.ccleaner.com/ccdownload.asp
http://www.ccleaner.com/

With any cleaner you need to proceed with caution. To be safe you
should create a restore point before using cCleaner. cCleaner also
offers backup before removal.

When using cCleaner think twice before checking Autocomplete Form
History under Internet Explorer. You do get a warning but this one has
irritating consequences. You may need to restore your system's
recollection of passwords after use so keep a record off computer so
that they can easily be re-entered.

Leave the Scan for Issues option alone.

Try also Start, All Programs, Accessories, System Tools, Disk CleanUp,
More Options, System Restore and remove all but the latest System
Restore points?
cCleaner does not deal with Restore Points.

A solution that often helps with a slow shutdown.

Download and install the User Profile Hive Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.5e readme.txt
http://snipurl.com/ko8m

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

How large is your hard disk and how much free space. Right click on
your C drive in Windows and select Properties to get this information.

How much RAM memory?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Hello, Thanks for all of the info everyone, I will try these things out and
let you all know the results.
Regarding Event Viewer I don't understand how to copy/paste that. There's
hundreds of them. However, my Commit Charge Total is 469648, Limit 2499748,
Peak 481992. The harde disk is 149 GB with 126GB free. I have 1 GB RAM.
Joe
 
Hello Gerry,
I have completed all of the tasks listed and still no improvement. Thanks
for everyones help, any other ideas?
 
Joe

"When I double click the two pages logo, nothing happens." It does
happen. It is just that that there seems to be nothing happening. What
happens is that the whole text of the Report is added to your Clipboard.
If you have any empty document open and place the cursor in the
document, right click and select paste it pastes the report into your
document. You are not the first to not realise what is happening.

Hundreds of Event Viewer Reports! Yes but most will be before the last
last boot and most of the remainder will be Information Reports. We are
only interested in Warning and Error Reports for the last boot.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Yes Joe but most will be before the last last boot and most of the
remainder will be Information Reports. We are only interested in Warning
and Error Reports for the last boot.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Joe said:
Hello, I have the event reports now. Do you want me to past all of
that in here?
Click to expand...
!!!
 
Hello, here are the warning and error reports

Event Type: Warning
Event Source: LoadPerf
Event Category: None
Event ID: 2002
Date: 8/16/2007
Time: 11:22:29 PM
User: N/A
Computer: JOSEPH-623792EF
Description:
The MOF file created for the Outlook service could not be loaded. The error
code returned by the MOF Compiler is contained in the Record Data. Before the
performance counters of this service can be collected by WMI the MOF file
will need to be loaded manually. Contact the vendor of this service for
additional information.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 01 00 00 00 bc 13 00 00 ....¼...


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/16/2007
Time: 11:20:36 PM
User: N/A
Computer: JOSEPH-623792EF
Description:
Hanging application iexplore.exe, version 7.0.6000.16512, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 35 31 32 20 69 6e 16512 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/16/2007
Time: 11:14:59 PM
User: N/A
Computer: JOSEPH-623792EF
Description:
Hanging application iexplore.exe, version 7.0.6000.16512, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 35 31 32 20 69 6e 16512 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/16/2007
Time: 11:14:57 PM
User: N/A
Computer: JOSEPH-623792EF
Description:
Hanging application iexplore.exe, version 7.0.6000.16512, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 35 31 32 20 69 6e 16512 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/16/2007
Time: 11:10:37 PM
User: N/A
Computer: JOSEPH-623792EF
Description:
Hanging application iexplore.exe, version 7.0.6000.16512, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 35 31 32 20 69 6e 16512 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/16/2007
Time: 11:10:32 PM
User: N/A
Computer: JOSEPH-623792EF
Description:
Hanging application iexplore.exe, version 7.0.6000.16512, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 35 31 32 20 69 6e 16512 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/16/2007
Time: 11:09:07 PM
User: N/A
Computer: JOSEPH-623792EF
Description:
Hanging application iexplore.exe, version 7.0.6000.16512, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 35 31 32 20 69 6e 16512 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/16/2007
Time: 11:02:03 PM
User: N/A
Computer: JOSEPH-623792EF
Description:
Hanging application iexplore.exe, version 7.0.6000.16512, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 35 31 32 20 69 6e 16512 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/16/2007
Time: 10:48:04 PM
User: N/A
Computer: JOSEPH-623792EF
Description:
Hanging application iexplore.exe, version 7.0.6000.16512, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 35 31 32 20 69 6e 16512 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/16/2007
Time: 10:45:16 PM
User: N/A
Computer: JOSEPH-623792EF
Description:
Hanging application iexplore.exe, version 7.0.6000.16512, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 35 31 32 20 69 6e 16512 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/16/2007
Time: 10:36:08 PM
User: N/A
Computer: JOSEPH-623792EF
Description:
Hanging application iexplore.exe, version 7.0.6000.16512, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 35 31 32 20 69 6e 16512 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/16/2007
Time: 10:34:29 PM
User: N/A
Computer: JOSEPH-623792EF
Description:
Hanging application iexplore.exe, version 7.0.6000.16512, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 35 31 32 20 69 6e 16512 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/16/2007
Time: 8:38:18 PM
User: N/A
Computer: JOSEPH-623792EF
Description:
Hanging application mmc.exe, version 5.2.3790.2843, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 6d 63 2e 65 78 mmc.ex
0018: 65 20 35 2e 32 2e 33 37 e 5.2.37
0020: 39 30 2e 32 38 34 33 20 90.2843
0028: 69 6e 20 68 75 6e 67 61 in hunga
0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 30 30 fset 000
0048: 30 30 30 30 30 00000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/16/2007
Time: 8:12:02 PM
User: N/A
Computer: JOSEPH-623792EF
Description:
Hanging application mmc.exe, version 5.2.3790.2843, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 6d 63 2e 65 78 mmc.ex
0018: 65 20 35 2e 32 2e 33 37 e 5.2.37
0020: 39 30 2e 32 38 34 33 20 90.2843
0028: 69 6e 20 68 75 6e 67 61 in hunga
0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 30 30 fset 000
0048: 30 30 30 30 30 00000


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/16/2007
Time: 5:40:23 PM
User: N/A
Computer: JOSEPH-623792EF
Description:
Hanging application HP_IZE.exe, version 1.5.2.32, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 48 50 5f 49 5a 45 HP_IZE
0018: 2e 65 78 65 20 31 2e 35 .exe 1.5
0020: 2e 32 2e 33 32 20 69 6e .2.32 in
0028: 20 68 75 6e 67 61 70 70 hungapp
0030: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0038: 20 61 74 20 6f 66 66 73 at offs
0040: 65 74 20 30 30 30 30 30 et 00000
0048: 30 30 30 000
 
Hi Andrew, could you please read my last post showing event logs? I think
Gerry may have given up on me. Thanks!
 
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