computer shuts down shortlyafter internet connection

R

Richard

Recently purchased HP T329FR furnished with Windows XP.
Upon connecting to my ADSL provider the hourglass remains
active, and within two minutes I get the message
(translated) "The system process C:\windows\system 32
\lsass.exe has stopped in an unexpected manner with status
code 1073741819. This stop was initiated by AUTHORITY
NT/SYSTEM." I then have approximately a one-minute
countdown before the computer shuts down. I used Windows
XP to return the system to it's status before installing
the internet provider's CD Rom, then re-installed. The
hourglass was not active after connection for about four
minutes, then I got the same message window, and the
computer shut down again. Is it a virus? Is it something
else? Do I need to resort to the recovery disk? Thanks for
a response. Richard
 
C

CheshireCat

I think this is Sasser
Get it fixed, enable/install firewall before reconnecting to the internet,
install latest windows updates and a virus checker.
 
R

Richard G. Harper

CAUSE: Sasser Worm.

CURE: Disconnect from the network/Internet. From a known-clean computer,
download the following patch:

http://www.microsoft.com/downloads/...9E-DA3F-43B9-A4F1-AF243B6168F3&displaylang=en

and download this tool:

http://www.microsoft.com/downloads/...7E-1B6B-4FC3-90D4-9FA42D14CC17&displaylang=en

Apply the Sasser patch, then run the cleaning tool to get rid of the active
infection, before connecting to the Internet/network again.

Finally, re-evaluate your patching habits and antivirus protection as they
both are clearly inadequate.
 
N

NoNoBadDog!

Congratulations!



Your system is infected with the much publicized Sasser worm. You allowed

yourself to become infected because of ALL of the following;



1. You have not updated your version of Windows.



2. You are not using an UP TO DATE antivirus program.



3. You connected to the internet without a firewall on your computer.



Until you correct ALL of the above situations, you will remain vulnerable to

infection not only by SASSER, but also by the thousands of other worms,

viruses, trojans, keyloggers, spyware, malware, etc.



Because you do not practice even the most basic level of computer security,

you are not only a threat to yourself but to the entire internet community.

When your machine is infected, it looks for other machines, owned by persons

like yourself who have poor computer security practices, to infect.



When the shutdown message appears, go START > Run and type in "shutdown -a"

(without the quotes), and hit the enter key. Go to the Microsoft update

website and download and install all critical patches. After rebooting, go

to the website of the company that makes your antivirus program and download

all the updates that are available. If your antivirus has expired, you must

purchase a new one.



Third, go to www.zonealarm.com and download the FREE firewall.



Keep your version of Windows updated. Always install any critical patches

that are posted to the Microsoft update website.



Keep you antivirus program up to date. New virus detection signatures are

released nearly on a daily basis, so this is something you should do every

day. Not once a month, or "when I have time", or "when I remember".



Once you have done these things, you will find your internet experience to

be much safer and happier.



Bobby
 

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