Hi Kris,
By default when WinXP encounters a system failure, it reboots without
warning. The setting that controls this can be changed:
Control Panel/System/Advanced/Settings (Startup & Recovery)/System
Failure/Uncheck-Automatically Restart.
You can use Event Viewer to view and manage the event logs, gather
information about hardware and software problems, and monitor Windows
security events.
To view the event log: Administrative Tools/Event Viewer or
Start/Run/eventvwr.
To review Shutdown Event Tracker data, Open Event Viewer. Click System Log,
scroll to the Event column, and find entries with the number 1075.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427
And also:
Go to Start/Run/Msinfo32/Hardware Resources, Components/Problem Devices and
Software Environment/Windows Error Reporting.
Go to Help and Support/Pick a Task (left side)/Use Tools to view.../(left
pane)My Computer Information/(right pane)View the status of my system
hardware and software/Hardware/Update and Troubleshooters.
How to Troubleshoot Hardware and Software Driver Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q322205
Try running the DirectX Tool: Start/Run/Dxdiag, Lower Hardware Acceleration
(Display/Settings/Advanced/Troubleshoot/Hardware Acceleration).
Kris said:
When I turn on my laptop (Compaq Presario 2170US) after it has been off
for a few days, it comes on for a few seconds then a blue screen flashes up
(with something displayed that I cannot read because it disapears to fast)
and then the computer restarts. After the restart, the screen that offers
different boot options like "safe-mode" comes up. Once all this has
happened, the computer works fine. I can restart and even shut it down
completly for a few minutes with no further problem, but if the computer
sits off for a day or two, the problem returns. Any answers?