computer restart unexpectedly

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

i am using windows xp and it seems i am having a problem
with this os. it restart unexpectedly.i already format
the hard disk and re-installed it,suddenly i got the same
problem.is it the memory causing the problem?
 
i also seem to be having a problem like this..i changed
the memory,now the problem is less.. i suppose that xp has
a problem in this regard..i was using windows 98 a long
time and it never had any of these issues other than
crashing once in a while..
rgds
 
First, be sure your antivirus software has the latest definitions and run a
virus scan.

If your system is clear of viruses, open Control Panel, open System, go to
the Advanced tab, click Settings under Startup and Recovery, remove the
check from Automatically Restart under System Failure. This will cause the
system to blue screen instead of reboot on errors and the menssage may give
a clue as to the source of the issue.

Also in Control Panel, open Administrative Tools, open Event Viewer, look
for errors corresponding to the crash, double click the error, the
information contained within may give a clue as to the
source of the problem.

Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download the this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.

Check for the latest drivers for your hardware, especially your graphics
card and soundcard and all peripherals connected to your system. No not use
Windows Update for this, go to the device manufacturer's web sites and if
you install updated drivers, ignore the message about drivers being unsigned
by Microsoft.
 
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