Computer resets when i insert audio cd

[Guest]

Hi all,

Having a problem when inserting any Audio CD's into my computer. It has only
just started happening. This problem didnt start occuring as a result of
installing any new software (that i know of), and spyware and virus programs
are running fine and are up to date (This computer isnt connected to the net
either - i manually update definitions).

When the CD is inserted, the computer begins to read the CD and then resets.
If the CD is left in the drive, the computer just continues to keep resetting
every time i log into XP. I have tried with all different audio cd's
(including burnt and puchased cds) - and in the two different DVD drives i
have - and the problem still occurs. DVD's and other cd's work fine, its just
the audio cds that cause the problem. After resetting, windows informs me
that it has recovered from a serious error. No failures are recorded in the
application event log either.

So far i have tried:
- changing the autoplay settings
- updating drivers
- switching off antivirus software

If anyone is able to take up some of their time to explain to me what might
be happening, or how i can fix it - I would be very very grateful!

Thanks in anticipation!

smitty0408

 

[Guest]

Hi all,

If anyone is able to take up some of their time to explain to me what might
be happening, or how i can fix it - I would be very very grateful!

Thanks in anticipation!

smitty0408

First, I'd suggest switching of the auto-reset. Go to "My
Computer"->"Properties"->"Advanced". The last option should be something like
"Startup and recovery" (sorry, not english XP here...); go to settings and
switch off the "auto-restart" option. That way, when something happens, you
may see some error message of the causing event...

If only audio is causing this, then I doubt it's a hardware failure. Have
you carried out any windows update that included CD-security or copyright
protection? That might have caused such problems.