computer refuses to turn off

  • Thread starter Thread starter elfjett
  • Start date Start date
E

elfjett

hey there, i am at a loss. my pc wont turn off when i
ask it too even for a restart. i have had to resort to
the dreaded unplug. can any one tell me how to resolve
this. yes i know i am a pc illiterate. please dont tell
me to read the manual, i have. i have checked it several
times also and it tells me there is nothing wrong.
desperate in tx.
 
Hi,

XP shutdown troubleshootings:

http://www.aumha.org/win5/a/shtdwnxp.htm

However, I would suggest you to update the sound card and
vedio card drivers to the latest XP compatible drivers.
Non XP compatible drivers or corrupted drivers are the
usual culprits for shutdown problems in XP.
Frequent improper shutdown would definitely cause more
troubles on the OS and may damage the harddisk.

Peter
 
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