computer problems

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Guest

hi sorry if this is a recurring question but my computer is running very slow
even though i have put more memory into it. Boot up seems slower than normal
as well. done all the usual things like defrag and disk clean etc but still
seems to boot up and run slow. Anyone out there know what is the best for
windows XP as far as getting rid of spyware addware, etc . theres so many on
the market and it seems like you have to download loads so your computer can
be kept clean. You get zone alarm , pc tools , system mechanic etc etc what
will keep the computer up to date and get rid of all old files that are
supposed to have been deleted but are still hidden away in the computer.
HELLLLPPPPPPP anyone please.
 
lordmike said:
hi sorry if this is a recurring question but my computer is running
very slow even though i have put more memory into it. Boot up seems
slower than normal as well. done all the usual things like defrag and
disk clean etc but still seems to boot up and run slow. Anyone out
there know what is the best for windows XP as far as getting rid of
spyware addware, etc . theres so many on the market and it seems like
you have to download loads so your computer can be kept clean. You get
zone alarm , pc tools , system mechanic etc etc what will keep the
computer up to date and get rid of all old files that are supposed to
have been deleted but are still hidden away in the computer.
HELLLLPPPPPPP anyone please.
Click to expand...

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with either Sysclean or Multi_AV, plus Ewido. Do all
prep/finishing work and follow instructions to do all scans in Safe
Mode.

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).

If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).

Malke
 
ahmadifx said:
Hi there,
Use Microsoft Live OneCare and Windows Defender and Windows Malicious
Software Removal Tool .. All from microsoft available for download at
http://www.microsoft.com/download
Click to expand...

Windows Live OneCare is not recommended by for antivirus protection by
those of us who take care of computers for a living. It has a very low
catch rate. The OP should use a better antivirus. Kaspersky, NOD32, and
Avast are recommended.

Windows Defender is adequate, but it cannot be installed in Safe Mode
and it takes more than one antimalware program to clean an
already-infected system. Malware removal work should always be done in
Safe Mode.

The Windows Malicious Software Removal Tool is a very limited tool
targeted to remove only a few infectors, rather like McAfee's Stinger.
It is not particularly useful in cleaning an already-infected machine.

See these procedures for cleaning an already-infected machine:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Also see the information on at least some of these sites if you are
going to give advice to posters about removing malware:

http://www.wilderssecurity.com/showthread.php?t=27971 - So How Did I Get
Infected Anyway?
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://www.claymania.com/safe-hex.html
http://www.aumha.org/a/parasite.htm - The Parasite Fight
http://msmvps.com/blogs/harrywaldron/archive/2006/02/05/82584.aspx - MVP
Harry Waldron - The Family PC - How to stay safe on the Internet
http://www.spywarewarrior.com/rogue_anti-spyware.htm - Eric Howes on
Rogue Antispyware Programs
http://www.microsoft.com/athome/security/default.mspx - Protect Your PC

Malke
 
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